Roomie
Banned
I wouldn't buy a weed eater from them but that's my choice. I also don't care what site they sponsor it doesn't make them any good.
Is the deposit usually refunded?
I'm telling the salesman that I'm no longer interested etc, he's scoffing and chuckling all the while saying maybe this bike isn't really for me if the insurance is that high (told him my father refuses to let me buy as a result of the insurance premiums) and since he can't refund, he kindly "suggests" that I look towards a Ninja 300 instead.
Sent from my SGH-T989D using Tapatalk
I wouldn't buy a weed eater from them but that's my choice. I also don't care what site they sponsor it doesn't make them any good.
I'm still in as big a hurry to deal with them as son. Wouldn't willingly walk into either dealership.
As I am aware of their sponsorship on GTAMC, and with previous dealings with sponsors affiliated with a forum (car forum), I figured it would be a safe bet to rely on such dealer.
Like Paul1000RR said, usually sponsors are good to deal with people since happier forum = better business and reference.
All I can say is ,"Phew" thank God it is not SON. That would have been my first guess.
I have dealt with Kahuna and always found them to be excellent. Bought 3 bikes from them. Never a problem.
Good Luck.
This is a little worrying considering that no one has really offered up a motorcycle dealer that has POSITIVE feedback... Only negatives
How do people get through buying a new bike if most dealers are just arseholes?
I dealt with Brampton Powersports. They were/are fantastic. Ian is one of the best sales guys I've ever dealt with and I've been in the auto industry since 94. That's saying a lot.
Edit:to add to that 2 personal friends also dealt there with nothing but positives to say. One was just last week and they went out of their way to make her experience a good one.
There are some positive reviews in the reviews section.
Kahuna has had positive feedback in the past, thats why its a bit shocking how this situation was handled.
Everyone makes mistakes but the good dealerships/shops will go out of their way to fix a problem.
I personally think this is just a case of one sales person and not the whole dealership.
Only time will tell...
OP, why does the entire situation leave a sour feeling for you? I understand your point, but please keep in mind that deposits are there for a reason. Otherwise everybody would be running to BMW/MB and 'buying cars' only to back out of the deal on a change of heart...I had a similar situation where I wanted to back out, and the dealership wouldn't return my deposit but they were right. The car worked out great and I'm happy. I didn't bother fighting it, because deep down I knew it was the right decision in my case.
As for the dealer, he's not there to make you feel warm and fuzzy. He should try and put some effort into it, but in the end it is the client that controls the final transaction as it's your money. The assumption is that the client does all their research prior to going into a dealership to purchase the car / bike / snowmobile or whatever and should do all their due diligence prior to putting down the money. If the salesman forced you or pushed you towards the purchase, then that's definitely wrong, but once again...YOU decide on whether you put the money down or not.
I have sold cars for a few years as well, and each client is interested until it comes down to the money...then most get cold feet and leave, however the ones that stay 99.9% of the time go through with the transaction. I've refunded a deposit on such a client, because frankly it's not worth the hassle, and he sent two more clients my way because of it. So it's bad for business to not refund the deposit. Clients can be way more shadier / condescending than salespeople in my previous experience (10 years ago). However, looking at cars now I'm starting to hate dealing with sales guys because they do seem to put less effort into the client experience.
If he steered you towards the 300, then maybe you can use that deposit for the 300 instead of the ER6? You have nothing to lose by giving it a shot, and everything to gain. The longer you wait the harder it will be to change the deal.
I understand that it is my fault that I decided to put down a deposit in the first place. However, it is a sour feeling because of the way he was condescending. Everything was rushed to the signature and I'm now regretting it. I now realize that buying a bike brand new is a bit of a foolish decision if you have plans to finance and not fully pay it out up front.
I also realize that the salesman is not there to make me feel warm and fuzzy as you say, but when I went back to the dealer today, the other salesman who helped me out was world's apart.
Although still sort of condescending (I guess that's the way they do it there), he went more out of his way to talk to the owner and the GM in regards to my contract. I have a feeling if it was the original guy, I'd get a "oh he's not here. I can't help you. Company policy".
Either way. I am now waiting on the GM for his call back since they have to wait for my original salesman to go into work before they can finalize a refund.
Unless you are dealing with Rod at Kahuna, avoid it like the plague.