When my mom was getting her Mazda , a sales lady tried to steal the deal from a new guy that was learning the ropes . She was such a nozzle , I actually phoned the sales manager to mention her behaviour and how a polling it was to see . He just said yeah I know , he was unconcerned who got the sale , just that his store got the sale . Trickle down douche effect .
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I left the business after I called out one of the other sales guys on the floor.
'Oh ya, those people are here for me'
'hi, I'm so and so, how may I help you?'
'Oh we're new and are looking to buy'
'ok great I'd love to help'
MP: 'I thought you said they were your appointment?'
'Yes they were'
'So why'd you introduce yourself and I heard them say they're looking for someone to help them'
'No they meant me'
'********. You're lying and I heard you. You're a piece of poo'
And that's when a 50 year old man grabbed me (a late 20s man) by the throat and put me on my back on my desk 'listen you little ****, I told you the deal and that's who they were. So f- off and figure it out'
Called the Sales Manager after I left, and he said 'ok I'll deal with it'.
He didn't deal with it. The guy was literally the #1 salesman in the country for 10 years in a row. He could do no wrong.
Left the business shortly thereafter.