latest on the new Safety Cert Drive On program...

So, our new Ioniq5 went through this new safety inspection today. I chatted with the service guy about it and he gave me some insight and then I did a little more reading.

Yes, it is more work, but it should all but completely eliminate the fake safeties and half-assed safeties because of how it works - he said that in addition to the photos required the system can and often does randomly popup a request for additional photos of other areas on the vehicle based on common problem areas. Cars that are known for leaking oil? The system may ask for a photo of the bottom of the car showing no excess oil leakage. Cars that are notorious for rocker panels rusting out? The system may ask for additional photos of the rocker panels. Cars that are known for frame rust? The system may ask for additional photos of the frame in certain spots.This is in addition to photos of the vehicle in it's entirety including the VIN panel apparently, so there can't really be any funny games going on with photos coming from a car sitting in the shop while the actual safety is going to some other vehicle an hour away in someones driveway.

It sounds like this happens in real time as the inspection is proceeding. I have my doubts that theres actually real people on the other end watching these inspections and prompting for additional photos, so maybe it's a bit of automation or something that randomly asks for them or whatever, but it sounds like it keeps the mechanics on their toes, and would make faking a safety just using the same photos over and over again or other tactics.

It sounds like it's actually a pretty well thought out system.

I was charged $267 for the inspection. At a dealer. Honestly, no complaints, especially given it was at a dealer.
 
I was at a local Nissan dealer today trying to negotiate a new lease as our current one is ending soon.
We asked about a buy out option, and because the ownership would technically be changing from the Nissan Canada to us, we would need a safety.
The dealer said it NEEDS to be done at their dealer as they have had issues with people doing their own safety's before. They would only charge $100 or $120 for the safety. So based on @PrivatePilot, experience, my price isn't that bad after all.
 

I didn't see what the labour rate was (the safety was flat rate), but I'd be surprised if a dealer was less than $150/hr, so, 1.78 hours at that rate?

That doesn't seem crazy honestly, a good quality safety on a car should have taken about 1-1.25 hours before unless a lot of stuff was being skipped or eyeballed, so an extra half hour all in all doesn't seem terrible IMHO. The last safety I had done at an indy shop was still $150 at least IIRC.

What are indy shops charging now, $120/hr?
 
They would only charge $100 or $120 for the safety

Or maybe they just haven't informed all the staff of the labour hours change for them and someones still quoting the old rate. Or they're doing you a solid and discounting it or something since you're looking at buying another car there.
 
Or maybe they just haven't informed all the staff of the labour hours change for them and someones still quoting the old rate. Or they're doing you a solid and discounting it or something since you're looking at buying another car there.

Very possible. Sales guys claims to be at this dealer for 11 years. I would assume he is up to date but who knows. We dealt with him 4 years ago (somehow I don't remember him).
Either way, we are not buying the car out so I won't find out. Ill let them deal with it once I bring it back and go into a new one.
 
Or maybe they just haven't informed all the staff of the labour hours change for them and someones still quoting the old rate. Or they're doing you a solid and discounting it or something since you're looking at buying another car there.
A shop discounting labour rates? Surely you jest.
 
Very possible. Sales guys claims to be at this dealer for 11 years. I would assume he is up to date but who knows. We dealt with him 4 years ago (somehow I don't remember him).
Either way, we are not buying the car out so I won't find out. Ill let them deal with it once I bring it back and go into a new one.
Whatcha buying to replace the Rogue?

I paid $250 for a VW dealer safety on my GTI. Dealer said it MUST be done there, and for 50-75$ I didn’t feel like arguing.
 
If the package makes financial sense to the dealer, why not? The cynic in me questions whether they require the safety there as they always find a grand in billable items.
In years of many vehicles and many motos with many service I can honestly say getting a dealer to budge on the shop rate was nigh impossible. They'd rather give you a free jacket, keychain or discount on the product then cut the shop rate.
 
In years of many vehicles and many motos with many service I can honestly say getting a dealer to budge on the shop rate was nigh impossible. They'd rather give you a free jacket, keychain or discount on the product then cut the shop rate.
In this case, it may not be a cut shop rate. It could be "inspection for buyout $120" flat rate. As part of that, maybe they are supposed to find another $1000 that needs done so shop and mechanic both make four+ hours for two hours work.
 
Whatcha buying to replace the Rogue?

I paid $250 for a VW dealer safety on my GTI. Dealer said it MUST be done there, and for 50-75$ I didn’t feel like arguing.
Most likely (99.99%) going into another Rogue.
Not very exciting as the 2025 model is no different then our 2021.
Minor face lift of the grill, slightly bigger infotainment screen and interior color slight different then our current. Exterior color is the same.

At this point I don't really care what we get as long as it is reliable and it make financial sense.
Out of all the cars in this class, this ones makes most sense.
They are offering a $1500 off as an incentive. Typically they would only offer $500 for returning customers + $500 for this months promo. This sales guy is throwing in another $500 off. He is also offering to throw in third-party running boards. They typically sell for $1400. Very inflated but I will take them for free.

The biggest difference between the Nissan and other brands is the % on the lease terms. Nissan is offering 2.9% while Toyota, KIA and some others are at %6.69 for similar vehicle class.
Honda just (like tonight ) dropped their % on a lease of the CRV to 3.99% while it was at 6.69% during the day.

The additional bonus going into the same car is that we already have the accessories that I would need to buy should it be a different car.
Hitch, hitch wiring, roof cross bars, winter floor mats.
 
Most likely (99.99%) going into another Rogue.
Not very exciting as the 2025 model is no different then our 2021.
Minor face lift of the grill, slightly bigger infotainment screen and interior color slight different then our current. Exterior color is the same.

At this point I don't really care what we get as long as it is reliable and it make financial sense.
Out of all the cars in this class, this ones makes most sense.
They are offering a $1500 off as an incentive. Typically they would only offer $500 for returning customers + $500 for this months promo. This sales guy is throwing in another $500 off. He is also offering to throw in third-party running boards. They typically sell for $1400. Very inflated but I will take them for free.

The biggest difference between the Nissan and other brands is the % on the lease terms. Nissan is offering 2.9% while Toyota, KIA and some others are at %6.69 for similar vehicle class.
Honda just (like tonight ) dropped their % on a lease of the CRV to 3.99% while it was at 6.69% during the day.

The additional bonus going into the same car is that we already have the accessories that I would need to buy should it be a different car.
Hitch, hitch wiring, roof cross bars, winter floor mats.
My friend has had 3 Nissans, current one is a '16? Rogue. All have been disasters...we give him **** but I guess he's a glutton for punishment.
 
My friend has had 3 Nissans, current one is a '16? Rogue. All have been disasters...we give him **** but I guess he's a glutton for punishment.
A friend turned in their leased rogue recently. Buyout on it was absolutely insane. It would have been far cheaper to turn it in and buy it off the floor than to trigger the buyout clause. They had no issues with it but I have zero love for anything nissan (other than GTR and some of their vintage stuff).
 
In years of many vehicles and many motos with many service I can honestly say getting a dealer to budge on the shop rate was nigh impossible. They'd rather give you a free jacket, keychain or discount on the product then cut the shop rate.
Its almost as if the different departments at a dealer operate as different companies, and compete against each other.
I get it, each one has a manager that is in charge of that department and they need to make their numbers. Why is the service manager going to offer free service or lowered shop rate to the sales department. What's in it for him.
However, to the general customer, they are dealing with the dealer, the one roof. Not each department separately.


Back in 2010 or 2011 when we leased our first car, Honda CRV at Meadowvale Honda, owned by the Dilawri Group (let me know if you need me to drop more name so you can avoid them) they leased the car to us without disclosing "transport damage".

White car with a pearl white finish had a driver side fender replaced/repaired and of course repainted. I did not notice this at the dealer as we were rushed picking it up. They were late in getting it ready and we needed to get going. Once we got home it was quite noticeable on a sunny day. Under the hood it was also evident that something must have been done as not all the pieces on the driver side were assembled the same way as on the passenger side. Not a factory install.

When we went in to ask them about it, they first denied it and did not want to own up to it. Somehow the service manager was able to dig up its history and yes it went out for a repair.

Long story short, we caused a $hite show in there and threatened them with a bunch of stuff. They weren't really phased by it.
I asked for free oil change service etc and free roof rack cross bars. They agreed to the cross bars but no way in hell would they agree to the free oil change service. They said that's a service department and the sales department can't offer that.
 
Its almost as if the different departments at a dealer operate as different companies, and compete against each other.
I get it, each one has a manager that is in charge of that department and they need to make their numbers. Why is the service manager going to offer free service or lowered shop rate to the sales department. What's in it for him.
However, to the general customer, they are dealing with the dealer, the one roof. Not each department separately.


Back in 2010 or 2011 when we leased our first car, Honda CRV at Meadowvale Honda, owned by the Dilawri Group (let me know if you need me to drop more name so you can avoid them) they leased the car to us without disclosing "transport damage".

White car with a pearl white finish had a driver side fender replaced/repaired and of course repainted. I did not notice this at the dealer as we were rushed picking it up. They were late in getting it ready and we needed to get going. Once we got home it was quite noticeable on a sunny day. Under the hood it was also evident that something must have been done as not all the pieces on the driver side were assembled the same way as on the passenger side. Not a factory install.

When we went in to ask them about it, they first denied it and did not want to own up to it. Somehow the service manager was able to dig up its history and yes it went out for a repair.

Long story short, we caused a $hite show in there and threatened them with a bunch of stuff. They weren't really phased by it.
I asked for free oil change service etc and free roof rack cross bars. They agreed to the cross bars but no way in hell would they agree to the free oil change service. They said that's a service department and the sales department can't offer that.
You see the same thing in corporations, each department has things they do and do not care about.

Guys in Finance could care less what i was buying, where it was from or when it would get here, what was the cost? I couldn't care less about cost, i wanted it here asap.
 
My friend has had 3 Nissans, current one is a '16? Rogue. All have been disasters...we give him **** but I guess he's a glutton for punishment.

A friend turned in their leased rogue recently. Buyout on it was absolutely insane. It would have been far cheaper to turn it in and buy it off the floor than to trigger the buyout clause. They had no issues with it but I have zero love for anything nissan (other than GTR and some of their vintage stuff).
We are on our 2nd Nissan Rogue and most likely going into the 3rd.

We have about 86-89K kms on it in just about 4 years. Its pretty much a grocery getter with the odd family trip during the summer or hockey stuff in the winter. I'm not going to mention the pointless visits to Winners/Home Sense for home décor crap.

Thankfully, knock on wood, we haven't had any major issues with them.
The current one (2021 model) did have a battery replaced under warranty as they diagnosed it that it was draining. Might have had something to do with an older hitch wiring harness I spliced in as a plug in one wasn't available at the time. I ended up getting a proper plug in one.

It also did have another issue where it would stall and the dash would light up and flash like a disco ball. Took them a few tries to fix it (all under warranty) but they claimed they did not know anything about it. My wife ended up showing them the fix on YB as other cars were experiencing this as well. It needed a software update.
 
You see the same thing in corporations, each department has things they do and do not care about.

Guys in Finance could care less what i was buying, where it was from or when it would get here, what was the cost? I couldn't care less about cost, i wanted it here asap.
Yup, its how business rolls.
Sometimes its good, but most times it sucks.
It really does make it harder to take care of a client properly.
 
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