Oh I get were you are coming from. Should be part of the service we are gouged charged for.
Last year I was being bill way excessively, so I started to send in readings each month. Eventually they corrected it and I practically got 2 months free. (ya it was that much).
Funny enough this must have triggered something as I ran into the meter guy on my street later in the spring. Basically told me they don't do readings in the winter, and IF things go out of wack, then they will send people out.
The more I expericne how things are done in Canada as I get older, the more I dislike it. It's like a bad business model where it's ok to be a little unethical and slowly keep pushing on these edges to dupe people but not enough to be fully scummy.