Why Millions Buy Harley-Davidson Motorcycles | Page 4 | GTAMotorcycle.com

Why Millions Buy Harley-Davidson Motorcycles

GreyGhost said:
Sburns was getting annoyed with Mackies and riding up to barrie for his popo pirate parts. I haven't heard any reviews on the new owners of mackie.
Click to expand...
The sad truth about having great experiences with one department (sales/parts/service) and another department leaves a sour taste in your mouth overall. I had one such at a Kia dealership here at the service department and it was the damn manager!

Amazing how some of these clowns keep their jobs.
 
I should add;

I don’t expect ‘service’ from a guy wrenching in the back, he’s paid to fix my ****, not make me feel warm and fuzzy. Management, people behind the counter, I expect a basic level of customer service from them.
 
Evoex said:
The sad truth about having great experiences with one department (sales/parts/service) and another department leaves a sour taste in your mouth overall. I had one such at a Kia dealership here at the service department and it was the damn manager!

Amazing how some of these clowns keep their jobs.
Click to expand...

very true
place I just dealt with on the new bike were great
buying experience was one the best
but I've heard nothing good about the service dept.
hopefully I never need them
 
Evoex said:
I should add;

I don’t expect ‘service’ from a guy wrenching in the back, he’s paid to fix my ****, not make me feel warm and fuzzy. Management, people behind the counter, I expect a basic level of customer service from them.
Click to expand...
I agree with this. I keep my expectations low and still get disappointed time to time.

Been dealing with the HD dealer in Cambridge for parts and service has been good even when they have been swamped, still get a pleasant greeting and a smile.
 
Jampy00 said:
I agree with this. I keep my expectations low and still get disappointed time to time.

Been dealing with the HD dealer in Cambridge for parts and service has been good even when they have been swamped, still get a pleasant greeting and a smile.
Click to expand...
been thinking about this lately
the fake niceness common in western white society

I find it kind a neat in Black American neighborhoods, the lack of this
walk into a store to buy something, clerk tells you the total, you pay and leave

there is no asking the other how they are, no discussion of the weather
no song and dance like we are friends that care about each other
it's a transaction, nothing more
and I don't think it's just 'cause I'm a white dude
others in front of me are treated exactly the same

wonder why we associate good service with the fake niceness?
all I really need is competence and to not get ripped off
 
J_F said:
been thinking about this lately
the fake niceness common in western white society

I find it kind a neat in Black American neighborhoods, the lack of this
walk into a store to buy something, clerk tells you the total, you pay and leave

there is no asking the other how they are, no discussion of the weather
no song and dance like we are friends that care about each other
it's a transaction, nothing more
and I don't think it's just 'cause I'm a white dude
others in front of me are treated exactly the same

wonder why we associate good service with the fake niceness?
all I really need is competence and to not get ripped off
Click to expand...
Confused as you replied to my post, where did I say it was fake? The service I've received is and always has been very genuine.
Treat people as you wish them to treat you. If you are uncomfortable for any reason, take you money elsewhere.
I have no idea why you had to mention anything about race or colour. But buying a pack of gum or buying a motorcycle should come with slightly different expectations of service.
 
Jampy00 said:
I've seen lots of miserable idiots in the work place, I've also seen pleasant high skilled people as well.
At times I've gone out of my way to be "nice" as a customer only to be treated poorly by a rude uneducated moron.
Click to expand...
And I've seen it go the other way too. Walk in with a chip on your shoulder then expect equal treatment.
How many times have you seen someone in the food service industry treated poorly by a Brad or a Karen ?
 
TK4 said:
And I've seen it go the other way too. Walk in with a chip on your shoulder then expect equal treatment.
How many times have you seen someone in the food service industry treated poorly by a Brad or a Karen ?
Click to expand...
Oh yes for sure. I've seen a few meltdowns for the most foolish of things...
 
  • Like
Reactions: TK4
J_F said:
been thinking about this lately
the fake niceness common in western white society

I find it kind a neat in Black American neighborhoods, the lack of this
walk into a store to buy something, clerk tells you the total, you pay and leave

there is no asking the other how they are, no discussion of the weather
no song and dance like we are friends that care about each other
it's a transaction, nothing more
and I don't think it's just 'cause I'm a white dude
others in front of me are treated exactly the same

wonder why we associate good service with the fake niceness?
all I really need is competence and to not get ripped off
Click to expand...
Hmm interesting. I have also been thinking about this, I may have posted something similar around here.

I get what you are saying, you want the transaction, be done and over with. I find this is a step to low. I also understand the fake questions about your day etc (like they are talking from a script) is a step to far. I believe for good service there has to be a more middle ground where common courtesy is always present and service is on point. Unfortunately the courteous part it's not always there, can't even get a simple hello out of the person, they just start tallking at you with little acknowledgement. I've grown to hate that. Simple hi, thank you, smile, make a difference, to me anyway, just do those basics and your are pretty much there on good service.

I believe I was influenced by a trip I did to London a few years ago and noticed how everyone interacted with each other, very mannerly, at first I wasn't aware of it, until I got back home and noticed the lack of it here.

Also I find Canadians in general are terrible at this basic level of service, unless it's a corp policy, and it comes off as fake niceness. Americans and other parts of the world are much better at basic interaction kindness and manners.
 
J_F said:
been thinking about this lately
the fake niceness common in western white society

I find it kind a neat in Black American neighborhoods, the lack of this
walk into a store to buy something, clerk tells you the total, you pay and leave

there is no asking the other how they are, no discussion of the weather
no song and dance like we are friends that care about each other
it's a transaction, nothing more
and I don't think it's just 'cause I'm a white dude
others in front of me are treated exactly the same

wonder why we associate good service with the fake niceness?
all I really need is competence and to not get ripped off
Click to expand...

What comes across as fake niceness is actually trying to scale up small-town familiarity and neighbourliness onto a much larger metropolitan city.

Having moved to a smaller town, I now get why people stop and chat and be nice to each other: because you see them all the time.

I teach motorcycles to Susan. A few days later, she is on the other side of the counter, selling bread to me. I run into Paula, one of my other students all the time at the local grocery store. Same with countless other students, we see each other and are interacting all the time, and with every interaction you get to know where they're from, what their plans are for the weekend, etc. etc. You can't help but feel intertwined with people in this manner.

But in a city of 3M people, whoever you provide a service to, whether it's serving coffee to, fixing their car, whatever, chances are you're never going to see them again in your life. And if you do bump into them later on, you probably won't remember them anyway unless you have a photographic memory, just because of the sheer number of different people you interact with on a daily basis.

What big city people deem courtesy and "fake niceness" is just an extension of the original village mentality. The question is when does it stop being genuine? When the town's population grows from 20,000 to 200,000 people? 600,000? 1M?
 
Lightcycle said:
What comes across as fake niceness is actually trying to scale up small-town familiarity and neighbourliness onto a much larger metropolitan city.

Having moved to a smaller town, I now get why people stop and chat and be nice to each other: because you see them all the time.

I teach motorcycles to Susan. A few days later, she is on the other side of the counter, selling bread to me. I run into Paula, one of my other students all the time at the local grocery store. Same with countless other students, we see each other and are interacting all the time, and with every interaction you get to know where they're from, what their plans are for the weekend, etc. etc. You can't help but feel intertwined with people in this manner.

But in a city of 3M people, whoever you provide a service to, whether it's serving coffee to, fixing their car, whatever, chances are you're never going to see them again in your life. And if you do bump into them later on, you probably won't remember them anyway unless you have a photographic memory, just because of the sheer number of different people you interact with on a daily basis.

What big city people deem courtesy and "fake niceness" is just an extension of the original village mentality. The question is when does it stop being genuine? When the town's population grows from 20,000 to 200,000 people? 600,000? 1M?
Click to expand...
also, it's called manners. if i didn't greet someone appropriately whether i knew them or not my mom would crack me in the back of the head.

i don't feel 'fake' or 'honest' about saying hi to someone and smiling at them and maybe asking how their day went, it's how i was raised. period.
 
You must log in or register to reply here.

Back
Top Bottom