I do everything except engine internals and tire changes myself. I haven’t done tires because I was afraid to scratch up my wheels but I’ll figure it out.If you have the space (nice garage BTW), some basic tools, a shop manual, good, bike specific, forum support and the inclination I think most people can handle virtually all of the routine maintenance issues with their bikes vs. dealing with dealerships where often you come away feeling burnt or dissatisfied in some way.
In my limited experience there are often dealer challenges with proactive communication about the work to be done, or not done, and the cost of same, a lack of non defensive or non aggressive problem resolution and an absence of basic polite customer service as compared with the car dealerships I've work with over the last 45 - 50 years. I've also noticed that some bike dealers have more than their fair share of smart ass squids working in the shop area and I have no time for them either. I'm sure there are exceptions to my experiences, but for me it is what it is.
I have/had a good rapport with this dealer. I rode bike home (Saturday). Knew it wasn’t right, tested it again Sunday down my road to make sure and then messaged him Monday morning so as not to bug him on a Sunday. He was defensive straight away saying he balanced them and can’t balance them any better. I told him I’m sure he did but unfortunately they’re not right and requested (nicely) he recheck them (even suggesting to him that a weight fell off). He never got back to me. It is what it is.
Patent pendingCool egg carton tool box? @Hardwrkr13