Re: The Official 2011 Kitchener-Waterloo and surrounding areas thread.
The Harley dealer on Kingsway in Kitchener, are they no good (I have no idea...)?
If you do go with an Aprilia, Two Wheel Motorsports is now an Ape dealer so there is still one near by.
HD dealer in KW isn't Buell authorized (even though 2 of their techs and a sales guy ride the 1125 platform, and one of the partners in KW Harley owns Rocky's in London (which is a Buell dealer)), so they can't do the service.
Looking into the Aprilia a little closer - stopped in today to see if the stator had ever been replaced - they're going to get in touch with the previous owner to see if he has any records.
They also have a 2010 GSX-R750 in stock now - just came in last night on a trade for an 1198. GSXR has 800km on it (guy bought an SV650, rode it for 5 min and took it back to the dealer 'cause he knew it wasn't what he wanted after all, and got the GSXR instead). At the moment, it might be the front runner for me. Really depends on when I can sell my Buell.
As far as that story goes --- I drove down today to vent a little (but politely). Head service advisor feels bad, but not a whole lot she can do. Bike was on a lift, swing arm off, techie reading through the manual. I reacted poorly to that (no, not yelling or throwing a tantrum). Asked to talk to the owner. Apparently he was on a conference call and could not be disturbed - got his card and email address.
Was walking out to my truck when a tech got ahold of me. Said he saw I was upset, and wanted to know what the problem was. He apparently is the lead tech of the shop. I explained, he understood. Wasn't aware of all the date promises that were being broken etc. Gave me his name, and said I should talk directly to him in the future - good guy - went a long way in smoothing my ruffled feathers.
And the saga continues.....