That's the talking head stuff IBC feeds brokers, again you prove your deep knowledge of insurance. Despite that tragic loss,
I think a good start on reform would be to make AB the responsibility of the province, fund it by an annual premium on your licence. Limit liability and the ability to sue -- this cuts out the ambulance chaser industry (lawyers, expert consultants and therapists) who make victims think accidents are as good as winning Lottomax tickets. Fund this with an annual fee on your DL, stepping the rates based on demerits. Quebec does this successfully and they have the lowest rates in Canada. Not only would this be an immediate reduction in fraud, it would be easy to implement as the administration of benefits would be simpler and the system for rehabilitating injured is already used for these purposes.
Next would be fraud fighting. Insurers should have some incentive and tools to fight fraud -- right now they do little and are allowed to pass along fraud losses to honest customers. For example, rescue towing could be regulated -- flat rate for recovery and towing based on the service and distances. Next would be allowing insurers to provide a list of 'preferred shops' and incentives for users to use an approved vendor. For example, if you chose an approved body shop you get a warranty and rental car free - or - choose you own and you can receive whatever benefits that shop chose to offer you.
Next, deregulate competition. Allowing competition to the existing cartel members will force industry efficiencies and innovation. Most Ontario insurance companies run COR of near break even, with operating expenses around 35%. Their payouts $$$ are much higher than their US free market competitors, yet their claim ratio lower -- meaning they are not as good at managing payouts and the operating conditions of the market permit an industry designed solely to exploit the system (the ambulance chasers and their down stream symbiotic parasites). Furthermore, their operating expenses at 35% are nearly double that of free market providers meaning their operations are less efficient. Adjust that for the lower premiums the free market collects and the operating efficiency is abysmal.
Those inefficiency are they because the market is a cartel managed affair. The cartel collectively agrees NOT to do things like offering blanket liability or AB policies -- that's the insurers not the regulators.
Finally, make the actuarial data transparent. Insurers should have to list payout and risk analysis buy vehicle and driver profile.
Do that and our rates could be 1/2 what they are today.