That's effed up. I had Honda inform me of a diagnostic fee recently because I was out of comprehensive, and into the extended warranty and still within the powertrain. I would have to pay it if it turned out the repair was not covered.
The 2018 Odyssey needed new injectors for whatever reason at 70k. They were fully covered.
As for 401-Dixie Nissan...those mother effers....those sons of bitches tried to take advantage of my mother and it took me 3 hours of ******** on their sales advisors and service managers to reduce the charges. She went in for an oil change, and they said 'we'll just do everything for your next service', to which she says 'sure' but without knowing what the hell that means (60year old with passable english). She goes to pick up the car and the bill is close to 2k.
Replaced the rotors, filters, pads, rotate tires, lube everything...whatever they could fit within their 'service' they charged. She refused to pay and leave, and called me crying to come see wtf is up. I worked at a dealer for close to a decade so loved ******** on the advisors when they try to pull some stunts.
We go from about 2k in bills down to 1k and they're not budging further, so I just tell them...'you know what, let me see the parts you replaced as I want to be sure they needed replacing' and the manager's face drops. Same for the advisors. The response is 'we didn't keep them'.
'well you have to by law keep those parts and if a customer wants them then you have to be able to show them to me. I want you to put them back on because this is ********* and I'm not paying.'
So price goes down to $600.
I'm paying you for an oil change and nothing else.
$400
And my dad says 'ok fine we'll pay the $400.'
I was livid. I spent 3 hours there, and was ready to bring them down to $50 for the work and he folded like a cheap laptop.
So we paid $400 for a 2k service that day. **** those guys.
