I find Home Depot also takes a dump on a regular basis as well. Most of the canadian brick and mortar stores have websites as an afterthought. They probably all go into meetings and show their bosses how much better their site is than Home Hardware. Their website is beyond useless even when it's running. Most items are "call the store for price and availability". Some items say they are in stock so you go to the store to pick up and then you find out they are special order with a $100 delivery charge. smh. useless.Maybe the whole site can be fixed. I find CT online has been a pita for a long time.