What is a reasonable amount of time between new bike purchase and pick up?

[cf1340]

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So I purchased a new bike on march 11th and today marks three weeks since I bought. The dealer STILL cannot provide me with a date that the bike will be ready for pick up. Am I right in being ****** off? Or is this wait normal? I'm not sure if I'm overly harsh because there has been some other hiccups in the process so far, or if this is in fact too long. Insurance and financing were approved / set up shortly after the purchase.

My last two were new bikes. Other were ready in 5 days and neither were even in their warehouse when I purchased. next time don't go to kahuna. I'd be ****** off too

Ohhhhh Kahuna...

Kahuna, of course... They really are proving their reputation here.

Best of luck.

When dealing with the dealer you need to ensure you put a delivery date (as discussed with the salesman) on the offer to purchase as a condition of purchase.
That way if the salesman is trying to close a sale on product he does not have immediately available you have an escape clause.
If the dealer won't accept that clause then shop elsewhere.

 

[aqcr_28]

When dealing with the dealer you need to ensure you put a delivery date (as discussed with the salesman) on the offer to purchase as a condition of purchase.
That way if the salesman is trying to close a sale on product he does not have immediately available you have an escape clause.
If the dealer won't accept that clause then shop elsewhere.

... words of wisdom right there!!!...

 

[DanM44]

Op - what bike did you get ?? I wonder if it has to do with model..



If a Ninja 250 can get a 50cc bump, why can't the 636 !

It's just a base model Ninja 300. Shouldn't be too hard to find I would think.

As to Carmen's point earlier, that isn't really relevant. The bike was purchased with a big down payment, I got financing for the remainder of the cost well before the 31st. That means the dealer has already got his money, the only thing missing was the motorcycle.

 

[daisoman]

Wow. Financing started already? Has your insurance started too?

 

[DanM44]

Wow. Financing started already? Has your insurance started too?

Yep. Payed for the month of March with no bike. Yay.

 

[Jimsun]

Yep. Payed for the month of March with no bike. Yay.

I thought payment starts the same month you receive the bike.

 

[Roomie]

I thought payment starts the same month you receive the bike.

It should but this is kahuna. ......There won't be an explanation given most likely

 

[mimico_polak]

OP - just to get this straight...,you purchased a bike, started paying financing AND started paying insurance yet there is no bike!?!? How did you agree to this?

WTF I would charge the dealership back the $ on the insurance at least. How is this place still in business? I would contact OMVIC on this one. Financing starts AFTER you take delivery not before.

 

[peterm15]

Financing through dealer or bank?

Edit. That makes no sense unless you have the banks cash in hand.

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[TF3N]

Financing starts AFTER you take delivery not before.

This. Unless of course you did what's called a "Paper Delivery".

Is there an actual VIN number on your contract? When did you sign the financing Documents? Who are you financing through?

 

[DanM44]

This. Unless of course you did what's called a "Paper Delivery".

Is there an actual VIN number on your contract? When did you sign the financing Documents? Who are you financing through?

No, the dealer provided me with the VIN a while after the contract was signed. It was my first purchase from a dealer, I didn't realize that was unusual. I used the vin to arrange insurance as I was told they couldn't plate the bike without it being insured and I wanted to have it available so
there wouldn't be any delays on My end. The financing was done through "one stop dealer services" a service the dealer brought in. They then arranged it with TD bank.

 

[DanM44]

The contract just said 2014 ninja 300 white, mileage "up to 5 km"

 

[TF3N]

No, the dealer provided me with the VIN a while after the contract was signed. It was my first purchase from a dealer, I didn't realize that was unusual. I used the vin to arrange insurance as I was told they couldn't plate the bike without it being insured and I wanted to have it available so
there wouldn't be any delays on My end. The financing was done through "one stop dealer services" a service the dealer brought in. They then arranged it with TD bank.

Legally, you'd have to sign the financing documents, with the proper VIN listed, before financing can start.

Do you remember doing this?

 

[TF3N]

The financing documents are pretty long and detailed, too. It's something you'd deff remember.

 

[mimico_polak]

OP - for your own peace of mind contact TD to ensure payments are actually accruing against the principal. I don't see how financing can start but might be missing something. This way you know that your $ is actually going towards paying off the bike. Also they can tell you what VIN (if any - there should be one) the money is going towards.

i don't think any bank or financial institution can start financing until you take physical delivery of the vehicle. Dealership may have filled out papers that you are already in possession of said vehicle.....although I don't see this happening.

 

[TF3N]

i don't think any bank or financial institution can start financing until you take physical delivery of the vehicle. Dealership may have filled out papers that you are already in possession of said vehicle.....although I don't see this happening.

You can do what's called a "Paper Delivery" where basically you sign everything as if you've picked up the new vehicle. We do it all the time(car dealership) especially at month end, mainly to secure the monthly programs from the manufacturer or for price protection. Of course, we only do this when we have express consent from the client, and they have to come in and sign/complete all the paperwork, provide insurance, etc.

If OP hasn't done this and is already making payments, the dealer can be in serious, serious trouble. I doubt this is the case though. How did the bank even get the account numbers for the withdrawals? OP must have completed the financing agreement and provided them with a void check or direct deposit form.

 

[cf1340]

No, the dealer provided me with the VIN a while after the contract was signed. It was my first purchase from a dealer, I didn't realize that was unusual. I used the vin to arrange insurance as I was told they couldn't plate the bike without it being insured and I wanted to have it available so
there wouldn't be any delays on My end. The financing was done through "one stop dealer services" a service the dealer brought in. They then arranged it with TD bank.

ok, you commenced the financing and insurance payments in march and the bike has yet to be delivered and your not sure when the bike will be delivered.

This begs the question......which salesman did you deal with?

 

[JCHC91]

ok, you commenced the financing and insurance payments in march and the bike has yet to be delivered and your not sure when the bike will be delivered.
This begs the question......which salesman did you deal with?

Starts with a 'S'. Unfortunately his name is not 'Scum'

If you are paying for a bike that you do not have, CONTACT OMVIC. YOU SHOULD NOT BE COMMENCING PAYMENT UNTIL BIKE IS PICKED UP.

Im hoping the lack of updates from Op means he's in process of settling this.

Best of luck, for the umpeth time

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[TF3N]

If you are paying for a bike that you do not have, CONTACT OMVIC. YOU SHOULD NOT BE COMMENCING PAYMENT UNTIL BIKE IS PICKED UP.

This may not be a bad idea, although it's perfectly legal to start payments on a vehicle not yet in his possession, if he completed the necessary paperwork.

Example: Customer gets a great deal on a sports car in December, wants to secure the manufacturer rebates but doesn't want to drive it off the lot in the snow. Dealer prepares necessary paperwork, customer signs off on "delivery" and voila! Customer starts payments on the vehicle and drives it off the lot in 5 months when it's nice out.

 

[cf1340]

This may not be a bad idea, although it's perfectly legal to start payments on a vehicle not yet in his possession, if he completed the necessary paperwork.

Example: Customer gets a great deal on a sports car in December, wants to secure the manufacturer rebates but doesn't want to drive it off the lot in the snow. Dealer prepares necessary paperwork, customer signs off on "delivery" and voila! Customer starts payments on the vehicle and drives it off the lot in 5 months when it's nice out.

The problem with this scenario is that your great price evaporates due to the extra insurance and financing costs prior to taking possession.
Having owned many sports cars I would never purchase a vehicle this way.
This is a win win for the dealer only.
Just wait.....there will always be another car or bike deal.

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