Thanks @ReSTored for the recommendation. Sent the email above and had a call by 5pm from PA Corporate.
They apologized and said they’ll give me the refund next time I come in.
He said that they could easily find it since I had the date, and item was not a commonly sold item. They don’t keep the credit card record following purchase for security reasons.
So I’ll get my full refund after all.
They apologized and said they’ll give me the refund next time I come in.
He said that they could easily find it since I had the date, and item was not a commonly sold item. They don’t keep the credit card record following purchase for security reasons.
So I’ll get my full refund after all.