Used Market Change?

[Mad Mike]

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My wife drives a Mazda. Gyro Mazda is around 10 minutes away from our house. EVERY time we bring our car there it's about a MINIMUM of $1000 of X, Y or Z. I have a theory that $1000 is small enough that it's not worth it for most to take it for a second opinion, but enough to make a good chunk of change.

Last time I took it there, I didn't trust their dire warnings of safety risk, so took it to another dealer (Maple). This dealer is much farther from us. Nope, nothing wrong, and I asked them to check X, Y and Z. I told my wife that we were moving her tires to storage at Maple and getting all the work done there, if she ever wants me bringing her car in for service.

Last time I brought her car in to our new dealer, they mentioned the wires for the hitch look like they might be close to wearing through and needing replacement. When I mentioned they did the install, service guy immediately looked it up and then told me he would take care of it. The hitch would have been long out of warranty.

No wonder Gyro can afford the fancy video detection and monitoring and lounge and drive-in bays. Last time they called me to remind me it is due for service I told them exactly why I am not bringing my car to them anymore.

The Leggat Mazda in Burlington does that to my mom.

She took it in for a routine oil and filter (2020 with 22k ), $750! I look at the bill and they charged her for recommended for brake fluid flush, coolant flush, wiper change and an air filter thy changed 3k ago.

I challenged the service adviser as these were not in the book. He replied that was the dealers recommended 48 no service, not Mazdas, and my 85 yr old mom was explained the benefits.

They lost a customer.

 

[xrljoel]

The Leggat Mazda in Burlington does that to my mom.

She took it in for a routine oil and filter (2020 with 22k ), $750! I look at the bill and they charged her for recommended for brake fluid flush, coolant flush, wiper change and an air filter thy changed 3k ago.

I challenged the service adviser as these were not in the book. He replied that was the dealers recommended 48 no service, not Mazdas, and my 85 yr old mom was explained the benefits.

They lost a customer.

I stopped taking my Toyota Tacoma to the dealer for service after the counter clerk told me that on the next service they were going to change my calipers, pads, and rotors on all 4 wheels because that's what the schedule called for. The truck had 120K on it at the time.

Two alarm bells immediately rang. First, they weren't going to measure the wear to determine the remaining service life, and second, the truck has drum rear brakes.

The garage I went to changed the pads and the shoes, and the rest of the brake parts lasted another 100k.

At least they told me ahead of time they intended to rip me off.

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