Tangerine (ING Direct) has gone massively downhill.

PC is a great option if you don't like fees and can use CIBC machines free

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+1 to PC, never had an issue and almost always get through on the phone within a couple minutes.
 
Hell no to any financial institution that I can't walk into, take all my stuff out that day and walk out.

Fiancee had an emergency and had to pull out large amount of $$ from PC. It was a nightmare.

Just ask yourself if accessing your rainy funds requires a week of phone calls and bs vs walking into an RBC or CIBC and telling them you are taking xxx amount now.
 
Hell no to any financial institution that I can't walk into, take all my stuff out that day and walk out.

Fiancee had an emergency and had to pull out large amount of $$ from PC. It was a nightmare.

Just ask yourself if accessing your rainy funds requires a week of phone calls and bs vs walking into an RBC or CIBC and telling them you are taking xxx amount now.

LOL. You had better have a small balance at RBC or CIBC then. Because if you walk in and try to get significant cash out of your bank account it likely will not happen. I wanted $5k in cash without notice and almost didn't get it. Try that for $20k, or more. ;)

Accessing significant funds immediately is a problem at even the big banks.


And imo that is not needed that in today's society with credit either. I am using one of those MB cu's due to the best interest rates. Works great for my purposes anyway. I was with PC and another similar medium size bank before and moved on due to interest reductions and service changes.
 
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Why thank you for your input but i can from personal experience tell you that you can access larger sums of money immediately at large institutions.

Last example. 15 grand, walked into the bank, needed 15 grand in cash as that was what i agreed with the car seller. Walked out 30 minutes later with an envelope filled with 50's and 100's. Previous to that 12K, Previous to that 5K.

I pay for my things in cold, hard cash, all my cars and bikes have been bought this way....and if a bank is unwilling or cant issue me such sums then i'm going to an institution that will. TD was horrible that way.

Oh thank you for assuming just how much money i have available in my accounts.

Now let me make an assumption about you....maybe something on their screen about your bank account made them not give you the $$$? You know, since we're throwing baseless assumptions around.

....and what does Line of Credit have to do with anything? Sometimes you need cash, whether its pulled from a LOC or savings or chequing is irrelevant.

Here's another example. We wanted to use our RRSPs as downpayment on a house. Mine, with RBC i could pull out immediately. Presidents Choice? 60 day wait and processing!

I do not want to be hijacked by my own banking institution in my time of need. Simple as that.


LOL. You had better have a small balance at RBC or CIBC then. Because if you walk in and try to get significant cash out of your bank account it likely will not happen. I wanted $5k in cash without notice and almost didn't get it. Try that for $20k, or more. ;)

Accessing significant funds immediately is a problem at even the big banks.


And imo that is not needed that in today's society with credit either. I am using one of those MB cu's due to the best interest rates. Works great for my purposes anyway. I was with PC and another similar medium size bank before and moved on due to interest reductions and service changes.
 
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Why thank you for your input but i can from personal experience tell you that you can access larger sums of money immediately at large institutions.

Last example. 15 grand, walked into the bank, needed 15 grand in cash as that was what i agreed with the car seller. Walked out 30 minutes later with an envelope filled with 50's and 100's. Previous to that 12K, Previous to that 5K.

I pay for my things in cold, hard cash, all my cars and bikes have been bought this way....and if a bank is unwilling or cant issue me such sums then i'm going to an institution that will. TD was horrible that way.

Oh thank you for assuming just how much money i have available in my accounts.

Now let me make an assumption about you....maybe something on their screen about your bank account made them not give you the $$$? You know, since we're throwing baseless assumptions around.

....and what does Line of Credit have to do with anything? Sometimes you need cash, whether its pulled from a LOC or savings or chequing is irrelevant.

Here's another example. We wanted to use our RRSPs as downpayment on a house. Mine, with RBC i could pull out immediately. Presidents Choice? 60 day wait and processing!

I do not want to be hijacked by my own banking institution in my time of need. Simple as that.

Fine. Your experience is different than mine, though much of my experience is with TD. At least it points out the fact that your continued language on cash access at "large institutions" is wrong, as you even say TD is bad.

As for assuming how much money you have, that is not the english wording, language, or grammer that I wrote.

... You had better have a small balance at RBC or CIBC then...

If you can't understand the nuances of that sentence I can't help you.



As for credit, I didn't mean LOC.

It's good your system works for you. I only mentioned that the other system works for me and in general most people don't need large sums of cash in minutes.
 
I pay for my things in cold, hard cash, all my cars and bikes have been bought this way....and if a bank is unwilling or cant issue me such sums then i'm going to an institution that will. TD was horrible that way.

.
Bud, you're gonna get robbed for walking around with so much $$. What's wrong with a draft?
 
Huh? Unless you have X-ray vision that can count bills through clothing, how does someone know how much $$$ I have on me? Statistically you have a better chance of being robbed via electronic forms of fraud than being robbed in person.

In today's day of fraud and fake cheques, everyone wants to be safe and sure. It's hard to find a way to pay someone other than cash that doesn't require a waiting period for the draft, cheque, etc to be cleared.

Im tired of the push away from cash. It's being vilified the way firearms and other "taboo" things. Why? Cuz they want you to keep you money in institutions and pay in such a way that everything from ones and zeros to a piece of paper represents yours currency.

Dont get me wrong I do a lot of online banking, but cash is cash.

Bud, you're gonna get robbed for walking around with so much $$. What's wrong with a draft?
 
Huh? Unless you have X-ray vision that can count bills through clothing, how does someone know how much $$$ I have on me? Statistically you have a better chance of being robbed via electronic forms of fraud than being robbed in person.

In today's day of fraud and fake cheques, everyone wants to be safe and sure. It's hard to find a way to pay someone other than cash that doesn't require a waiting period for the draft, cheque, etc to be cleared.

Im tired of the push away from cash. It's being vilified the way firearms and other "taboo" things. Why? Cuz they want you to keep you money in institutions and pay in such a way that everything from ones and zeros to a piece of paper represents yours currency.

Dont get me wrong I do a lot of online banking, but cash is cash.

No offense but that's a stubborn way to do things. I know you're smarter than that.

Maybe I have a wild imagination but what if:
-Someone is in the line behind you, overheard your requests. Sees your withdrawal. Comes from the back snatch your $$ before you put it away?

-You at least have to count the $ twice before paying the guy. What if you hand him the money & he doesn't agree with the amount? Ask him back for it? What if he doesn't want to give it back to you?

These are things that can be avoided.

I'm talking about a private sale here. And yes, I'm delusional paranoid
 
In today's day of fraud and fake cheques, everyone wants to be safe and sure. It's hard to find a way to pay someone other than cash that doesn't require a waiting period for the draft, cheque, etc to be cleared.

The last few vehicle sales I've done, I've e-mailed the buyer/seller beforehand and met at his bank. If they bank at the same institution that you do, it's easy to do an electronic transfer that's safe and immediate. If you use different banks, the buyer can watch the draft being issued in front of them.

Obviously, only works if you can get the merchandise to the bank, otherwise the buyer is trusting that they'll get the goods once the draft/transfer is received.
 
Situational awareness. Most people walk through life blind and deaf to most things that happen around them. Martial Arts and self defense classes from my youth days have taught me to have a hightened situational awareness. If a person was following me, i'd be aware. Especially since my situational awareness level is through the roof during carrying large sums of money.

Your examples are moot and statistically insignificant. I have better chance of dying in a car wreck on my way to the meeting spot than being robbed.

I'm also not an idiot and meeting the person for the first time cash in hand. I've already met them, talked to them and if my gut is telling me something is wrong, why would i proceed buying a vehicle from a shady person?



No offense but that's a stubborn way to do things. I know you're smarter than that.

Maybe I have a wild imagination but what if:
-Someone is in the line behind you, overheard your requests. Sees your withdrawal. Comes from the back snatch your $$ before you put it away?

-You at least have to count the $ twice before paying the guy. What if you hand him the money & he doesn't agree with the amount? Ask him back for it? What if he doesn't want to give it back to you?

These are things that can be avoided.

I'm talking about a private sale here. And yes, I'm delusional paranoid
 
Your examples are moot and statistically insignificant. I have better chance of dying in a car wreck on my way to the meeting spot than being robbed.

Moot & statistically insignificant? Sure...you have a higher chance of being struck by lightning than winning the lottery. Doesn't mean that nobody will win the lottery this week. I'll prefer not to tempt fate if its avoidable.

People make different choices in life. If there's an avoidable risk, I'll take it
 
Im tired of the push away from cash. It's being vilified the way firearms and other "taboo" things. Why? Cuz they want you to keep you money in institutions and pay in such a way that everything from ones and zeros to a piece of paper represents yours currency.

.
Lol, your cash is basically a piece of paper indicating what value of gold that is supported in the bank. Its probably not this way anymore.
 
You ride a motorcycle and talk about avoidable risk....come on!

In the end, i'll do things my way and you can do things your way.

Lol, your cash is basically a piece of paper indicating what value of gold that is supported in the bank. Its probably not this way anymore.
 
What a cluster **** this has been -- but anyway, here is a warning to those that use Tangerine and travel:

Last week I was in USA and used my debit card to withdraw US$. About 30 minutes later I get an email from Tangerine saying my card has been blocked for security reasons; which is fine... better to have the security and a minor inconvenience than be out a pile of cash.

So, that was on Tuesday. For 3 days now I have been trying to contact them to unblock my card. Five calls that I made I have been on hold for longer than 20 minutes and I had to hang up each time because I had things to do. I tried calling at all times of the day, morning, afternoon, and even as late as 2am.

Finally I got through to them and they said they can unblock my card but then I need to go to an ATM, call them back to open a 'reset window', and reset my PIN. I told the Indian call center worker that every time I call in I am on hold for at least 20 minutes, and I am not going to stand at an ATM for 20 minutes while on hold.

She tells me the other option is they can send me a new card with a new PIN, but it takes two weeks.

I told her to forget it. I don't need this much hassle to access my money and I will be opening a new bank account elsewhere.

Hey Diesel,

Erik here from the social media team at Tangerine. Sorry to read of your very frustrating experience. We'd like to try and make things right, so if you felt like emailing me at esherman@tangerine.ca I'd be happy to help.

Thanks,
Erik
 
Erik here from the social media team at Tangerine. Sorry to read of your very frustrating experience. We'd like to try and make things right, so if you felt like emailing me at esherman@tangerine.ca I'd be happy to help.

Interesting.

I've seen a lot of these social media response programs from a lot of companies online and most of the time the reply (as in the above) is just a PR campaign as a showcase for customer responsiveness, but the end result is that the company just apologizes and promises to do better with no demonstrable change in policy or real compensation for the customer.

Not slamming Tangerine prematurely, but it will be interesting to see if this case goes the same way as others I've seen.

Diesel, if you could, keep us updated on what exactly Tangerine does to alleviate the situation for you and for all of their customers. I am a Tangerine customer as well, so I have skin in the game.
 
+1 to PC, never had an issue and almost always get through on the phone within a couple minutes.

eff PC financial.

I had to pull out 20K out of my account once and it was the BIGGEST hassle ever. They have some rule where they can only allow you up to a certain amount per day, even if you call them to have them authorize it.

I promptly closed all of my accounts.


TD bank! Keep a minimum balance over 5K and everything, including the premium cards and US dollar accounts are free. Plus, your account manager (from the branch and not that tele marketing crap) actually keeps in touch when there are promotions out that match what you want.. IE they don't just call to sell you some "balance protector".


Also, eff RBC, mainly due to their ridiculous call centre selling tactics.
 
FWIW, i've been a client of ING, and now Tangerine, for over 10 years. They have been great so far. I only use them for long term savings and wouldn't dream of doing day-to-day transactions as it's just not feasible with an electronic-bank.


I hear Credit Unions are a great alternative.
 
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