Some Service Ontario locations closing | Page 6 | GTAMotorcycle.com

Some Service Ontario locations closing

I think Shoppers would have been a better choice to put SO into. Maybe tie it into the Canada Post counters.
There are far more Shoppers then Staples across the province. And if we want to be patriotic, they are Canadian.
I bet that was probably proposed, but decided against because they have gone to that well too often already
 
A previous employer used to buy office supplies from staples. Convenient but priced very high as expected. I suspect that is a lot of their business (and that doesn't need a huge retail footprint to support).

I think I've been in staples once in the last five years. Printed a handful of 11x17 colour and left. Useful but I could live without them.

One problem with shoppers is the Galen optics. Giving them more power and money looks bad. They also have a viable and profitable model with smaller stores so floor space would be expensive. Unless douggie is a complete moron, rent at staples should be somewhere between zero and the province being paid to have SO there. Douggie has proven many times how wrong his decisions can be so we may be paying a fortune.
I agree with you, but I think giving a US company to run ONT government stuff is even worse. And paying for the retrofit.
I'm sure it will bring more business to those locations once the Kiosks go in.
Would be interesting to see year over year sales in those locations, once the kiosks go in.
 
I agree with you, but I think giving a US company to run ONT government stuff is even worse.

You think Douggie cares?

I suspect that just like his other recent scandals, in 6 or 8 months the whole story comes out of the woodwork and there was stinky backroom deals made.
 
Well not to court....but...

 
Well not to court....but...

Somebody got greased - wait for it all to come out.
 
100% someone got greased. No different than this 'sole source' deal with STAPLES.

I really need to figure out how to be crooked...
Start by donating to douggie. Then practice tunneling to build a wine cellar (let's be honest, beer cave) at his house. Then rake in contracts as a consultant. With all the shovelling he has been doing lately, a tunneling consultant would come in handy.
 
While I see some benefits to this versus what is was 10+ years ago, where I get cheesed is.

Single source reviewed for locations.
Retrofits at tax payers expense.
 
If you think about it, from a PR point of view, Canadian Tire would have been the best choice for this.

Meets all the criteria
Canadian (this wasn't his criteria)
Lots of parking
Lots of space in the store
Many locations throughout Ontario's
(Probably more than Staples.)
 
If you think about it, from a PR point of view, Canadian Tire would have been the best choice for this.

Meets all the criteria
Canadian (this wasn't his criteria)
Lots of parking
Lots of space in the store
Many locations throughout Ontario's
(Probably more than Staples.)

Probably didn't grease the palm as well as Staples.
 
I bet that was probably proposed, but decided against because they have gone to that well too often already
I think Shoppers stores don't all have spare space, most have limited parking, and there are too many optics problems as it's a Galen Weston company.

Staples and Walmart are typically in larger strip malls or on a pad site in a big-box complex with easy access and tons of parking.

Canadian Tire might have been a good idea, but there may still be a sour taste on both sides. CTC botched its provincial partnership on Outdoor Cards and licenses by delivering poor customer service.
 
I think Shoppers stores don't all have spare space, most have limited parking, and there are too many optics problems as it's a Galen Weston company.

Staples and Walmart are typically in larger strip malls or on a pad site in a big-box complex with easy access and tons of parking.

Canadian Tire might have been a good idea, but there may still be a sour taste on both sides. CTC botched its provincial partnership on Outdoor Cards and licenses by delivering poor customer service.
I heard that they were only making $0.25 on each transaction.

Not much incentive there for them to provide great service.
 
I heard that they were only making $0.25 on each transaction.

Not much incentive there for them to provide great service.
SO agents didn't make much per transaction either. Gross for a sticker renewal was very low single digits. Take all the expenses out and there isn't much left over.
 
Retrofits at tax payers expense

So, I wonder what will happen if in 6-12 months staples decides that dealing with angry "the rules don't apply to me" children all day long isn't something they want to continue doing if they can just bail out of the contract without any strings, and just throw all those renovation materials to build the "kiosks" that the taxpayers paid for in the dumpster out back, or if there's any actual wording in the contract that financially penalizes them if they decide to bail out within x number of years.

Oh, who am I kidding, of course there isn't.

Probably the same outcome if Staples folds up shop in Canada completely, we'll be left holding the bag for those renovations AND the government will be caught with their pants down without any Service Ontario locations in wide swaths of territory now.

As the saying goes, you can't setup your business in someones back yard and then be upset when they turn on the sprinklers.


CTC botched its provincial partnership on Outdoor Cards and licenses by delivering poor customer service.

Canadian Tire provides a pretty crappy customer service experience on most things now, actually. Their return policies have become stupid and their website and everything else IT related is a gong show. The kid at the parts counter asked me if my old Chevy Aveo was automatic or manual transmission once when I asked for the part number for wiper blades. It's sad that one of the few actual Canadian chains out there can't get this right.
 

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