I tried to register a used bike today. I brought all of the paperwork with me, including proof of insurance, safety certificate, ownership portion. I failed to get the job done. The safety certificate, which is filled out by hand, had one digit in the VIN that the female clerk didn't like. It was supposed to be an '8', but it looked more like a 'B'. She rejected it flatly. I told her that she had to be kidding and that I had a pen and could correct the problem instantly. How could there be any question that this did not belong to the same bike as the insurance slip and ownership? What an evil witch. I should have went back in line and tried my luck with a clerk with some common sense, but I didn't. I am having the shop (GP Bikes) send me a new one by courier. It will not get to me in time to register within 7 days. I'm hoping she spends a very long time in Hell.