Much appreciated!
Not sure what you mean. But M&W new quote was $1000 more then I was paying with them previously. I called to ask if this was the best quote and they said yes the best they could do. Next they tried to be helpful by saying I could possibly bundle with whomever has my car insurance. I told them I realized that already, and 10% by bundling is hardly a savings if the rate has jumped by $1000, and well they responded with this is the best we can do and we have gone over an above to help you by offering this advice.... I felt insulted and didn't feel they wanted my business.
That's some below average customer service, the President/owner is on the forums. Maybe send him a PM.
Oh I know, that was pretty bad, which is why I posted the info to help others out who might consider them.
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That's odd. I just had mine setup through them with excellent experience. I didn't even have to call. Just emailed the details and setup quickly. They probably can't do much about the rates, except discounts if you qualify. They still got me the lowest rate for a SS without having to bundle.Oh I know, that was pretty bad, which is why I posted the info to help others out who might consider them.
Nah I do not think it is worth it. I confronted the agent on the phone about this "advice" and they just got more frustrated and reiterated the same info and how I should have appreciated what they were doing for me..
Also this is the second time they completely dropped the ball. I had my car with them previously and the same thing happened in terms of renewal rates, jacked right up, found better rates elsewhere. Enough is enough.
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