We got the email yesterday afternoon that it was ready for pick up, 5 days. Was a bit of a line up, about 40 minutes wait. The staff seemed either haggard or indifferent, couldn't really tell but they didn't seem interested to be there. Can't blame them, they were probably getting crap from everyone who's order took longer than estimated.Leave time when you go to pickup the CT order. I placed an order and they had it ready in a few hours, thumbs up. My wife went to pick it up and waited in the pickup line for an hour before she got to the front, thumbs down. They had a single line, no attempt at parallel and it took quite a while to bring each order out. Not sure if they are still stocking them in the back or if they just have thousands or orders and need a better way to sort them. Since no customers are allowed in the store, I would hope they would have moved the patio furniture out of the way and used that area for orders to be picked up to speed up the cycle time.
Not their fault, they're just filling the orders. When I thanked the staffer for his help he looked at me like I was speaking a different language. I feel bad for them, we need to remember we aren't the only ones suffering and that these people are going above and beyond and we need to be kind to them. This virus is really showing what some people are made of.