oilycreek
Banned
And so are his gas fees... my complaint is with the customer fee. If they charged a rated customer fee I wouldn't bother complaining.
They can't charge a different customer rate. That 20 a month is the fee to be an Enbridge customer. Why should you have a cheaper rate if he is using more gas. shouldn't he have a cheaper customer charge because he is buying more volume? It makes him a more valuable customer. Natural gas is a cheap source of energy. I am willing to allow anyone drive with me for a few days, and you'll be surprised how much they pay to have this infrastructure work done. Example.
I did a job yesterday, the customer built an addition to his rest. the problem was, our regulator was now inside, which is against code,since the main pressure is 45 psi. We had to cut back the service outside and re install the meters. Enbridge had to have a hydra vac truck sucker a hole to the service so they can squeeze it off, usually a couple hrs work, so the customer was quoted 1500, but the ground was so hard, it actually took two days to open the hole, and over 6000 gallons of water, the cost to Enbridge was close to 5000. It's considered a part of doing business.
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