effing rogers | GTAMotorcycle.com

effing rogers

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timtune

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I finally cut the cord with those pricks and have a credit with them (supposed to send me a check)
Surprise surprise they sent me another bill. They didn't cancel the service they me ignite instead. Mailed all the equipment back weeks ago.
ERRRRRRRRRRRR!!!!!!!!!
 
Finally installing Bell Fibe in my neighborhood
Although I hate their customer service, I'll be able to cut my bill in half if I go with them and ditch Rogers

Sent from my Pixel 3a using Tapatalk
 
On the phone with "management" and he can't send me an email.
Me: "Are you saying I'm talking to management with a leading communications company in the 21st century and you can't send me an email?"
Jasson (managment): "uh well uh..... you see.......
 
Joe Bass said:
Finally installing Bell Fibe in my neighborhood
Although I hate their customer service, I'll be able to cut my bill in half if I go with them and ditch Rogers

Sent from my Pixel 3a using Tapatalk
Click to expand...
For 6 months to a year, you getting "new customer" pricing?
 
Joe Bass said:
Finally installing Bell Fibe in my neighborhood
Although I hate their customer service, I'll be able to cut my bill in half if I go with them and ditch Rogers

Sent from my Pixel 3a using Tapatalk
Click to expand...
Bell is the devil I will never deal with them in my life. If you think Rogers is bad just wait. In my experience the bill is never what they promised.

Sent from my Pixel 5 using Tapatalk
 
timtune said:
On the phone with "management" and he can't send me an email.
Me: "Are you saying I'm talking to management with a leading communications company in the 21st century and you can't send me an email?"
Jasson (managment): "uh well uh..... you see.......
Click to expand...
That's fairly standard for contact centers with folks that gave access to sensitive personal data. The transaction list for banking and telephone calls reads like a diary of your life, service providers guard against leaks thru email.
 
Scuba Steve said:
Bell is the devil I will never deal with them in my life. If you think Rogers is bad just wait. In my experience the bill is never what they promised.

Sent from my Pixel 5 using Tapatalk
Click to expand...
The base of their pitch is they sign you up with a contract that gives you xx dollars a month off. They are free to arbitrarily raise the base rate (and they do with impunity). Your monthly bill can easily double and when you complain, they point and say you still have your xx dollars off a month.
 
GreyGhost said:
The base of their pitch is they sign you up with a contract that gives you xx dollars a month off. They are free to arbitrarily raise the base rate (and they do with impunity). Your monthly bill can easily double and when you complain, they point and say you still have your xx dollars off a month.
Click to expand...
I've been throwing a couple hundred to bell fibe for ~8yrs. (Tv, land line, internet)
The key is to phone cust ser. When they offer discounts, you need to request "never ending" discounts, otherwise, after the 6 or 12 month expires, they revert to full pricing.
My bill only goes up a little bit once /yr.
And when equipment fails, getting a new piece is not difficult.
 
GreyGhost said:
The base of their pitch is they sign you up with a contract that gives you xx dollars a month off. They are free to arbitrarily raise the base rate (and they do with impunity). Your monthly bill can easily double and when you complain, they point and say you still have your xx dollars off a month.
Click to expand...
Happened to me.
Within two months of being into the $xx off contract, they bumped up the price. Reason given to me is that they are improving the infrastructure. After an extended conversation, they then gave me a "peanuts" off one-time discount. The fine print allows them to raise the rate at any time and without any reason.
Both "Blue" and "Red" engage in this deceptive practice.
Tried some of the smaller ISPs, but for some reason the connection is never as stable when with either of the two big guys.
Canada has one if the least competitive of ISP environments and there is nothing we can do except suck it up
 
Chris-CJ said:
Happened to me.
Within two months of being into the $xx off contract, they bumped up the price. Reason given to me is that they are improving the infrastructure. After an extended conversation, they then gave me a "peanuts" off one-time discount. The fine print allows them to raise the rate at any time and without any reason.
Both "Blue" and "Red" engage in this deceptive practice.
Tried some of the smaller ISPs, but for some reason the connection is never as stable when with either of the two big guys.
Canada has one if the least competitive of ISP environments and there is nothing we can do except suck it up
Click to expand...
So you are saying Canadians are being taken, almost like a lot of other things, what is that typical saying Canuck's like to say bend over.
Sometimes I believe Canada is a breading ground for all these monopolies, anti competitive, an unconsumer friendly policies and our louses Gov is just not on top of these kinds of things allows it to run rampant.
 
sburns said:
So you are saying Canadians are being taken, almost like a lot of other things, what is that typical saying Canuck's like to say bend over.
Sometimes I believe Canada is a breading ground for all these monopolies, anti competitive, an unconsumer friendly policies and our louses Gov is just not on top of these kinds of things allows encourages it to run rampant.
Click to expand...
Party politics benefit greatly from the creation of monopolies. The companies either holding or vying for monopoly/duopoly/oligopoly status push out a ton of campaign contributions. The companies aren't dumb. They know that their situation would be vastly different without the government protection.
 
The only way to win is to be prepared to immediately switch from one side to the other at the end of a contract. Do not talk to your current provider until you are ready to cancel and do not talk to their retention department to save your sanity and time

Edit: Also live somewhere that has at least two of the three: FTTH, VDSL, or cable internet
 
sburns said:
Gov is just not on top of these kinds of things allows it to run rampant.
Click to expand...

Oh, they're on top of it alright. This is a pic of CRTC Chair Ian Scott meeting with Bell CEO Mirko Bibic in an Ottawa pub weeks after Bell filed its appeal of the CRTC’s 2019 wholesale rates. Scott said it was "just friends meeting for a beer, and nothing inappropriate was done". Right. If your meeting a friend "just for beers" you leave your paperwork in your car, not bring it in to the bar with you.


mirko-scott-beers.jpeg
 
Hahahaha that look at the camera though
 
TwistedKestrel said:
Hahahaha that look at the camera though
Click to expand...
That look says "BUSTED"

Side story, sorry.
Years ago visited the Roger's store in Bridlewood Mall.
Things were going very slowly, I joked that maybe they should have Bell internet.
Salesman had deer in the headlight look, pulled me to the side of the counter so I could see behind.
It was a Bell router, Roger's internet was not available in the mall.
 
I was thinking about all the mistake rogers made over the years I was with them. Probably about a 1/2 dozen different incidents.
Never once did they make a error in my favour. I don't believe that's by chance but by design.
 
Down the wabbit hole we go.
Bell started out as a way to link people. It became like a giant government bureaucracy. They need money to feed that bureaucracy.
Rogers on the other hand, started out by intercepting TV station signals and reselling them.
Bell once had a problem with giving me a corporate discount. For five months we had to phone, wait in queue, and get the bill fixed.
On the sixth month they applied the discount twice. That was when we moved to Teksaavy for ten-twenty years. We eventually cut the cable, and cancelled. Rogers prompt cut both their cable service, and Teksaavy's internet service at the box. It didn't take long to get it fixed, but there was a bit of circle jerking, "You cut my service, go fix it", "No, you have to call your ISP", "But you cut it off, not them". Anyways, we phoned TS, they put a ticket in, and a Rogers truck showed up to fix it. At some point Teksaavy wouldn't match the price decreases that were going through Bell & Rogers, so we switched to Fido (rogers) for a couple of years. Now we're back with Bell and the rates are high and slowly increasing. It may come time to go back to Teksaavy when the pandemic winds down.
 
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