For computer hardware and software work, they pay me full rate. 25 cents per hour or food and drink in lieu of same.
The age of the computer was just to emphasize the problem. My point is that being a computer programmer doesn't make me any more qualified to fix OS/virus problems then the average home PC user. I never deal with that crap at work. That's the tedious crap that the IT department is for. That's like saying to a cab driver......hey, you work with cars, can you help me diagnose the mechanical problem with my car?I let them finish talking and then I tell them they need a new computer.
Last time i worked on my FIL's computer it was a good 5 hour ordeal. Windows 7. A fight between the antivirus and some malicious adware (that was added by a third party download site to a program that should have been downloaded direct from the manufacturer).
Would you consider just yanking the drive out, copying off their cat pictures & resignation letters, slapping the drive back in and doing a restore? Successfully exorcising malware can be done, but if it takes five hours can be a Pyrrhic victory
Sounds like an older brotherI have a reverse story....getting work done by a family member. If I needed something done by my brother I would 'attempt' it myself and f' it all up at the beginning on purpose. When he came over I would tell him what I was going to do and show him what I had done so far. He would immediately say it was wrong an proceed to fix my mistake and finish the job. He would be fed and supplied with beer while working and had the satisfaction of telling me the whole time how bad I was and showing me how good he was. I would sit back, watch, drink beer and smile. It took him 4 fair size jobs before he figured out I was scamming him.
It is FamilyLet's say you're a plumber, electrician, bricklayer, accountant, lawyer etc and you do a small job for a close family member do you charge them or is it "Family"?