Son buying used vehicle online from dealer, likes everything on paper, they make a deal , deposit is sent . Drives 2 hrs to dealer, car they are showing him is NOT tyhe one he put a deposit on, VIN is different, salesman is adamant its "close enough" . Older sister is with him ,she tunes up the saleman, rips the sales manager and may have kicked the receptionist on the way out. Deposit is refunded, appologies all around , she still called the AMVIV , Albertas version of OMVIC .
They keep trying to loose the 'dealer' stigma , and keep at it.