i worked at a restaurant and a bbt place before so i totally understand what you are saying. but just like i said, as much as i understand the financial situations in the industry, it's fundamentally wrong to make the tips mandatory. you cant expect people to always give you tips just because you live on tips instead of the wage. like i said, it was originated as a way for us to show the appreciation of your good service and i like it to stay that way. if you want my tips, bring on your good service. period.
For tables that have more than 8/10 ppl, i dont have problems with the mandatory charges though cuz of the exact same reason that you mentioned.
Yeah no totally don't expect tips to be given out without having earned them
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