Are GP Bikes honoring my used warranty?

Re: GP Bikes not honoring warranty

The brakes on my BMW started squeaking the other day... gonna contact the ombudsman and lodge a formal complaint against BMW Canada.
 
Re: GP Bikes not honoring warranty

The brakes on my BMW started squeaking the other day... gonna contact the ombudsman and lodge a formal complaint against BMW Canada.

If GP bans anyone, it should be you because having you defend them on the internet probably does more negative things to their rep than this thread.
 
Re: GP Bikes not honoring warranty

Bingo. Salesman will talk up things for the sale. OP thought buying from a dealer was better than private. The warranty was honored, but the OP thought it covered more from a mistaken impression the salesman may or may not have given him....or the OP expected more buying from a dealer.

Live and learn. Always read the fine print and clarify what it is you are paying for.
 
Re: GP Bikes not honoring warranty

That's exactly what I thought.

Bingo. Salesman will talk up things for the sale. OP thought buying from a dealer was better than private. The warranty was honored, but the OP thought it covered more from a mistaken impression the salesman may or may not have given him....or the OP expected more buying from a dealer.

Live and learn. Always read the fine print and clarify what it is you are paying for.
 
Re: GP Bikes not honoring warranty

Bingo. Salesman will talk up things for the sale. OP thought buying from a dealer was better than private. The warranty was honored, but the OP thought it covered more from a mistaken impression the salesman may or may not have given him....or the OP expected more buying from a dealer.

Live and learn. Always read the fine print and clarify what it is you are paying for.

I'd be counting my blessings that I bought the bike from a dealer who actually honoured their warranty. That oil leak would've been an expensive fix.
 
Re: GP Bikes not honoring warranty

I'd be counting my blessings that I bought the bike from a dealer who actually honoured their warranty. That oil leak would've been an expensive fix.

Ahhh I think I have found the problem, this guy thinks that a dealer honouring their contract is a blessing. LOL
 
Re: GP Bikes not honoring warranty

Yea, sales people are not warranty service people. Their job is to sell bikes.

I see misunderstandings on warranty coverage all the time. salesman says something slightly misleading and the customer has an impression of coverage that isn't correct. much like open gambit's experience above.

hopefully mmmmnaked doesn't work in customer service, with that attitude he would drive away more customers than he retains

if the brake is squeaking (not the pedal) then you probably need a new brake shoe. this would be a consumable part. it's not too hard to do minor maintenance such as brakes and oil changes your self, get yourself a stand and a manual and if you don't have some tools pick up a basic set from CT when they go on sale.
 
Re: GP Bikes not honoring warranty

Ahhh I think I have found the problem, this guy thinks that a dealer honouring their contract is a blessing. LOL

You obviously have no clue how many shady dealers out there would give him a 3 month long headache before actually honouring their contractual obligations. LOL indeed.
 
Re: GP Bikes not honoring warranty

Ahhh I think I have found the problem, this guy thinks that a dealer honouring their contract is a blessing. LOL

A lot of dealers will find ways to weasel out of any expenses...
 
Re: GP Bikes not honoring warranty

You obviously have no clue how many shady dealers out there would give him a 3 month long headache before actually honouring their contractual obligations. LOL indeed.

The fact that there are criminals out there doesn't mean I am going to give someone a medal for staying out of jail.
I don't care how many bad shops there are out there, it doesn't change the fact that a business isn't doing you some kind of favour by honouring their warranty.

The fact that you think this speaks volumes of your business.
 
Re: GP Bikes not honoring warranty

You're right, we should slander a business when they honour their obligations so that we can hold them hostage for freebies.

You're definitely a lawyer, no doubt. You should move a little further south still, you'd have a field day with frivolous lawsuits in the states!

Its not slander and the thread title was changed. Get over it, I also already told the OP that GP fulfilled all of their obligations. This has nothing to do with lawsuits.

At this point. I am just saying you have a bad attitude and a business I would not visit. You probably think that giving someone the right amount of change and not stealing their credit card numbers means you deserve the key to the city.

You don't need to be a lawyer to figure that one out from your posts above.
 
Re: GP Bikes not honoring warranty

He changed the title after 3 pages and 40+ posts. Like I said, GTAM gets a lot of traffic and this thread could've wrongly lead customers away from GP Bikes when in reality they honoured their obligations without a fuss, as they should.

Maybe you've got your panties in a bunch because I'm being aggressive towards the guy but you know full well that everything I've posted thus far is the truth.

OP was in the wrong, I defended the dealership, and somehow I have the crappy attitude? LOL, lawyers... :rolleyes: I guess GP Bikes deserved this thread then?

Move south man, you'll make a killing!!!
 
Re: GP Bikes not honoring warranty

Anyone who read the thread would realize that GP did nothing wrong.
They would also realize that your customer service skills are crap.

I didn't say you were wrong, I am just saying that you are ill informed and you are proving it with every post.
Feel free to attach your company's name to your views and see if anyone is going to look at that positively. You know what the answer is.
 
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Re: GP Bikes not honoring warranty

Good thing I'm not in customer service then! Otherwise I'd be a tard for being right all the time.

You on the other hand should definitely attach your name (and your firm's name) to your posts so that people who are owed nothing can sue honourable companies to get undeserved freebies.
 
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Re: GP Bikes not honoring warranty

The customer is NOT always right. If a business were to even attempt to satisfy every whim of every customer, including those who have unrealistic expectations, they woud go bankrupt. Sometimes you just have to say NO to doing anything more than what you are obligated to do under contract.

Warranty on a used vehicle is normally "taillights down the road": As soon as your taillights disappear out of view, that's the end of the warranty.

It means YOU, the purchaser, are responsible for inspecting the vehicle in question.

It means YOU, the purchaser, are responsible for fixing things that go wrong that are not under contract in warranty.

As others have noted, that base gasket repair job is going to be costly. Given that this is not a very expensive bike that we are talking about (or it shouldn't be, anyways) it's quite likely that the dealer will already be underwater on that vehicle (whatever you paid, minus what they paid for it, minus the cost of that repair, is going to add up to a loss).
 
Re: GP Bikes not honoring warranty

Im gonna get outta here before my head explodes.

Many posts later... still waiting for said explosion.

OP was in the wrong, I defended the dealership, and somehow I have the crappy attitude?

Correct on all points, especially the last one.

Personally, I consider this thread very helpful. When I was looking for a used bike at GP Bikes, I talked to Jerry as well; and he said, almost word for word, "... you'll have a two month warranty, and if anything goes wrong, just bring it back and we'll fix it for you". Never once was the word power-train mentioned.

Having said that, I will also say that Jerry was very friendly and I never felt any pressure. In the end it is the responsibility of the buyer to understand that the only thing that matters is what's on paper. But it's tough to think rationally and critically when your new (to you) bike is almost in your hands.

I made the same mistake when I bought my used bike from Cycle World (thankfully I didn't need to use the warranty I thought I had); and reading a thread like this would have made me a smarter buyer.
 
Re: GP Bikes not honoring warranty

Note to the OP... Brakes squeak... even ones with lots of life left in the pads. As far as the brake bleed that was broken... if you didn't notice it before leaving the dealer, that's probably why they aren't covering it now. Things break on motorcycles and not everything is covered by warranty unless there is a defect.
 
Re: GP Bikes not honoring warranty

You two are gonna get this thread locked.

Keep at it.
 
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