What are YOU looking for in a moto store?

Customer Service is KEY. Theres one store in the East End that has a great range of product and helpful staff.
A big factor is if the person in the store conveys to me their knowledge on the product I am buying and why it would suit my need over another item. I will go to the store on a less busy day so rather than getting someone without the knowledge, I can get someone who can answer my questions.
Pricing and selection are important too. (really wish we had a Rev'It dealer in the east end ;-) )
I stand by this
 
A very decent selection to choose from and service to start with.

As someone mentioned above, we would LOVE a place to hangout when we come in to buy something that serves beverages, food, drinks, coffee etc and just shoot the s_h_i_t. It's a great business idea and something different. Will help build a customer and clientele base and would be fun for you as well. Not to mention the hotties you'd have serving us

Groovin on the hangout concept. It could be like gtam in real life your choice mano a mano/ threesomes or full group participaction. Maybe a bake shop and sofas so you can have your cake and eat it too.
 
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From the threads I've seen on here as long as your $3 less than what you can find on the net you'd be the "best" bike shop around, until you went out of buisness loosing money.

I want to be able to go into the shop and order/buy what I need. If you can't get the specific item give me an alternative.
 
Good luck man, you're not going to please everyone. Stock or turnaround time would be important for me, location, prices, a (good) online catalogue (flying squirrel and revzilla know how this works). Places like GP and Royal suck balls, big time. I avoid them when I can.

And honestly if you could master new media you'd be a step ahead in terms of marketing. Again, look at Revzilla. Twitter, facebook, in depth youtube reviews. This is something no one else offers and it's damned baffling that they don't, because it puts Revzilla miles​ ahead of the competition. It gives me confidence in their technical capabilities, their brand, and their business sense. I like that. I like that a lot. That will win my business.
 
No shop has ever done this, but to have a test ride with a new helmet on your own bike, not a long ride to test for comfort as I think that can be worked out standing still in the shop but a test ride to establish how noisy it is.
 
Why reinvent the wheel.
Secure to be revzilla's, north-of-border, cousin.

Leverage their 1000's of videos and customer service in a destination shop.
Secure a big industrial/complex, perhaps beside a head-shop and open up a bakery/cafe as well to get auxiliary business from the head-shop.

You're welcome, I'll be expecting my invitation for poker night.
If GP/royal is smart, they've probably already attempted to do so but with (likely) insurmountable obstacles.
 
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GTA stores don't really compete with each other on price though, maybe on a few things like tires and oil. If you want to run your business on price pretty much the only sane way to do it is the way Pete's does it, which is to order everything by the skidload. Otherwise it's impossible. You can NOT do it through the Canadian arms of American distributors.

Honestly, if I were to do it, I would sell some bike stuff & food. Dead serious. I think it would be pretty easy to create a biker hangout in the GTA. Run a lot of low cost events (some equivalent of pub trivia), make sure you have a parking lot where the bikes are out front. I like BLTs & hot wings

Sell those odd accessories that don't cost a bundle, but are pretty useful and people lose/need quickly. Cramp busters, rain suits, bike soaps, polishes, chain waxes, tire mounting lube and most importantly, metric nuts/bolts/washers. We've all stripped/lost some fastener while doing maintenance. Not having to run around hunting for a M6 x 30 bolt while that precious Sunday trickles away would be golden.

The main problem would be local residents and police. At least one turkey would run open pipes (or do a burnout), tick off the locals and BAM, the TPS puts you on the patrol route. I want to chill with some eats, not listen to jerks OR cops. The industrial areas that would be ideal are rapidly vanishing everywhere in the GTA. Still, it's not impossible.
 
Don't be too boutiquey (let's say that is a real word), don't be a big box store, somewhere in the middle is perfect. Have great customer service with enthusiastic people that enjoy their jobs. Large product selection of good products (Royal sucks now that they mostly carry only junk) with decent pricing. Have a decent online store that complements your retail store.

Basically GP Bikes. There's a reason they are as successful as they are
 
- Located _in_ Toronto. Not Mississauga, not Markham, not Scarborough, not Durham, Toronto.
- Brand list limited to quality options. I don't want to see a wall of 90 different pairs of gloves from 20 brands, they're redundant. Be critical, pick what's good. Have just one low price brand, a couple mid range and a couple high end.
- Apparel stock. If I'm making the effort to visit a B&M, it's because I need to try it in person. If you don't have my size, or aren't able to show me another model in the brand that will fit the same so that I could place an informed order with you, I've wasted my time, and I'll be less likely to bother trying again.
- Parts are a different story, trying to keep stock is good but if you're located in Toronto then it's much less skin off my back to place and order and come back in a couple days.

You can't compete on price against the online shops. It's just not possible. However, having to pay a *slight* premium to be able to try things on in person, and to get it in my hands immediately is fine, and I'm likely to do it.
 
Maybe an espresso machine to calm the nerves?
 
Why reinvent the wheel.
Secure to be revzilla's, north-of-border, cousin.

Leverage their 1000's of videos and customer service in a destination shop.
Secure a big industrial/complex, perhaps beside a head-shop and open up a bakery/cafe as well to get auxiliary business from the head-shop.

You're welcome, I'll be expecting my invitation for poker night.
If GP/royal is smart, they've probably already attempted to do so but with (likely) insurmountable obstacles.


Poker night sounds good!
 
Groovin on the hangout concept. It could be like gtam in real life your choice mano a mano/ threesomes or full group participaction. Maybe a bake shop and sofas so you can have your cake and eat it too.


Uncanny how just by reading a post I know that you wrote it.
Also, I like cake.

Do like the shop/ cafe idea though. Maybe StB will finance this??
 
- Located _in_Mississauga/Oakville/Burlington. Not Toronto/north of Toronto/east of Toronto/nearish-Toronto-but-just-northeast-of-Toronto. Peel Region please.

Fixed that statement for ya.

P.S. Riders Choice doesn't count - they don't really carry the breadth of inventory I'd like to see (I do miss Kahuna; if nothing else, I enjoyed their selection).
 
Just to expand a bit. A good gig will definitely need to be in an industrial area.
Dead quiet during the weekends, farther away from residential areas.

I like Daytona's spot in Vaughan, and for success, you almost need an auxiliary business to support the main gig. Or partner up with all the food trucks in the city, every weekend is themed with another truck, and start hoarding the busy traffic.

Again, poker night invitation.. enroute?
 
- Located _in_ Toronto. Not Mississauga, not Markham, not Scarborough, not Durham, Toronto.

I just realized this would be amazing, too. It's likely they'd never be able to hold it down as the cost of running storefront would be absurd, and considering the margins on this kind of equipment are already slim, they wouldn't be able to survive.
 
Well thanks for the suggestions guys! Looks like you want:

- good customer service w/ knowledgable (and ideally hot T&A) to serve you
- place where you can shoot the ****, have a coffee, relax, and catch up with friends (hopefully buy something during this time!)
- great selection with lots of inventory (so it can be tried on and then bought online for a few $ less)
- great price to beat others on it

Technically GP has all these things except for T&A serving drinks and coffees! LoL

Unfortunately a bricks and mortar with that type of list is out of the budget at this point in time. Bud was thinking start small (online?) and then move up as things progress.

Will have a chat with him when he gets back from some family emergency in Poland in a few weeks and see what he's come up with.
 
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