I get a busy signal every time I call.
Last I heard they were cutting down on their floorspace, but not closing. That was a couple of months ago.
Do you know if they're accepting customers?
They probably have a line up of customers at their counter, hence why your phone calls aren't getting answered they are too busy with the customers in the store already.
It's always been like that, try calling them first thing in the morning.
Mr. YamaSaki has better success calling last thing in the morning. They have the part I wanted.
Was it a windshield for a brown bike?