I guess everyone wants to hear what I have to say in this matter as much as I didn't want to air dirty laundry here. Plus I am busy filling a Lowe's order for 1000 heated vests.
In this day and age of retail I tried to offer something different than your average manufacturer. Yes we have been constantly improving our procedure and suppliers the past few years. But custom suit sizing is always subjective. The correct way for me to do custom suits would be like how Vanson and Bates Leather do it. I send you measuring chart, you send back measurements and I take 6 months to deliver you a suit. You are responsible for measurements.
I wanted to offer something a bit different that obviously didn't work . If a suit is snug it should have been looser, if it is slightly loose as requested, it should have been tighter, heck I had a customer come back after a year claiming her suit was too tight. Good thing I took pictures of the suit when she came in to try it on. So there really is no pleasing everyone. Sizing is subjective.
Most of you guys, Kellen, Mina, Sunny Y S etc. all have your affiliations with a competitive suit maker and will continue to bash my products. So all your comments don't really matter to me.
Now for every suit that doesn't work there are 10 customers who are happy with there's but don't want to participate in the Jerry Springer theatrics you people crave on this forum. Everyone is a comedian here. A keyboard warrior. My suits have been on pro racers who have crashed and walked away unscathed. These are people who had high end suits from other brands before wearing mine. Amzy nawaz, Eric Fiset, Chris Harmon, Stephen Viera to name a few. My VR-Pro gloves with Sting Ray are the best gloves in the world. I will test my suits and gloves to competitively priced products anyday. So if anyone is ready to put their money where their mouth is, please get a hold of me to figure out how we can test comparatively. My Infra Red heated Gloves and heated compression vests are the most advanced products in the market. What I am trying to say is that I am disappointed in the GTA motorcycle riding community. One of your own tried to do something and couldn't even win support from his local market. Yes it is a learning curve but for every single bad suit out there a solution is always offered.
I pay my supplier money for the suit in full up front. For suits that don't fit we redo suits. Our supplier (not current now) did three suits for Matt which I paid for every time. Now the person I sent him to get his suit adjusted is the one who screwed me over. I don't offer refunds on suits only exchanges but due to the circumstance I offered Matt a refund which is still to be paid out. So yes he is entitled to a refund which I plan to pay out despite me leaving this business. This is entirely my fault and I will accept blame where it is due.
For everyone else who has had "a friend" with a big suit issue with Velocity, please advise your "friend" to contact me so I can find a solution for them. I plan to leave this leathers market the right way.
I will not be posting in this thread again as I am extremely busy with my heated apparel company. You are welcome to email me at
jimmy@velocitysportsgear.com if you have words of wisdom for me. Matt you will have your money very soon.