TL;DR I Didn't have a problem at Cycleworld when I bought my bike a few weeks ago. But I think I would go to GP Bikes if I could do it over again.
Just wanted to chime in here since I purchased my 2005 M50 a few weeks ago from Paul at CWS. I went in on a Sunday and put a deposit down. We set the target delivery (pickup) date for one week later. Paul told me to just call the service dept. in advance to make sure the bike is ready.
So I called the service dept. on the following Saturday and spoke to Mark (I think). He said everything was done except the test ride and asked me to call back in a few hours. Called back later in the afternoon and everything was ready. Went in on Sunday to pick up as originally planned. So that's the good part.
But I will say that if I could do it again, I would probably go to GP Bikes. The difference being:The only reason I went with CWS is because I really wanted and '05 or later M50/C50 and they had plenty of those. GP Bikes didn't have any in stock. And I was blinded by my impatience.
- Much cleaner and more professional environment at GP Bikes.
- I also went into GP Bikes on the first Sunday and saw a 2004 Volusia 800 with plenty of accessories that I really liked. Jeremy said they would have it ready by Tuesday (3 days!).
- GP Bikes gave a 2 month warranty whereas CWS gave a 1 month "mechanically in good condition". Not sure what that means exactly...
- CWS didn't really clean the bike for delivery. Jeremy at GPB said they would wash their bike and make it pretty before pickup.
- To extend on point 3 above, I just noticed some drops of oil collecting underneath where I park the bike. I'll need to call them and hope they can take a look at no charge under the "warranty".
- CWS's bike turnover policy seems to be: get a used bike, remove all aftermarket accessories (like saddlebags & supports, luggage racks, passenger backrests, engine guards / highway bars, etc.), then sell the bike and accessories separately).
- Edit: Just wanted to add as well, that GP Bikes' prices were much more competitive; especially considering that most, if not all, their cruisers had saddlebags and passenger backrests.
Thanks for sharing! I think I'm blind with impatience as well...but I kinda don't want to fight it, just want to get on the road soon.. I'm also dealing with Paul, he seems like a really nice guy so far!