It may or may not have been the same incident, but I remember a GWB day when, at the riders' meeting, there were a few people not paying attention and talking really loudly. It was rude and very annoying and Chris gave them the evil eye a couple of times but they were oblivious. After several minutes of this, he came out with the "will you please shut the F up" comment. It was 100% justified (I think some of the rest of us were ready to say it if he didn't). No, he is not overly tactful but at least at one of his days you know who is in charge. At the TMP-run days no one really seems to be in charge. Guess where I feel safer?
The special talent that Fawaz (Racer 5) has is that he can run a day where the rules are tight and everyone knows what's what..but he still comes off as super nice and only interested in making sure that everyone has fun. He's the boss and does his job keeping things as safe as they can possibly be, but everyone likes him and he never gets ****** off. That's not easy. Same track, same day, I'd gladly pay $50 extra for a Racer 5 event.
But frankly, I am grateful to *all* of these outfits who bother to organize trackdays (and race series!) for us. There are far easier ways to make money in this world, so they must all be doing it at least partially out of some kind of personal interest / passion for the sport. We're pretty fortunate to have the opportunity to do this stuff at all.