The market evolved around them and they need a big shake up. The staff went down and I now place my own order and the quality didnt get better. People are going to works burger and paying $16.00 for a burger, so a market exists, albeit a very different experince. McD's needs to really step it up, I found the staff training was really poor, the order board where they show your number being ready was not updated and the girl calling the orders had a voice like mini mouse. Log jam at the butt rest bench. Then in the restroom.