Teksavvy Internet Help Needed

modem is thomson dcm476
The router is a dlink wbr-1310

I connected the ethernet cable from modem to router lan port 1 then i connected another from lan port 2 on to the laptop. No internet access



UHHMMMmmmmmmmm
You connect the modem with a cable from the lan port on the modem to the "WAN" (I think that's what DLink labels it. On the back of the router there a are 4 holes number 1 thru 4 and one separate hole). Plug the modem into that separate hole, the gray (?) hole.
 
Hey guys i won't be able to respond until i get back from work. I'll sign back onto GTAM as soon as i can . Thanks for all your help so far !
 
UHHMMMmmmmmmmm
You connect the modem with a cable from the lan port on the modem to the "WAN" (I think that's what DLink labels it. On the back of the router there a are 4 holes number 1 thru 4 and one separate hole). Plug the modem into that separate hole, the gray (?) hole.

^^+1
 
You do not understand what a modem is or what it does. A modem CANNOT route traffic, it is a bridge device... that does NOT use TCP/IP. There is NO routing table in a modem.
What you have is a "gateway" device... which combines a modem and router in one box... just like the OP.

If you want to look into this you will find that a modem uses a different protocol than transmission control protocol (TCP)...ergo a modem CANNOT route on or off a network. With a modem anything that goes in one end comes out the other end. It can ONLY bridge. (Some "modems" offer flow control and some rudimentry port blocking, but that is done before or after the modem function).
The ONLY thing a modem can do is modulate or de-modulate. End of story.
http://en.wikipedia.org/wiki/Cable_modem
http://en.wikipedia.org/wiki/Residential_gateway (In this article you will see that a gateway is sometimes referred to as a "modem" but it is in fact a modem and a router).

... so you have a "residential gateway" which IS a router.

It doesnt need to route traffic to have an IP address. The IP address of the modem serves as the local access point to the small web server its running. The web server is hosted on the modem to provide stats about the modem, and is separate to its function as a modem (other than basic controls like rebooting the modem or changing some of the settings):

http://www.motorola.com/on/demandwa...treme SB6121 DOCSIS 3.0 Cabl/577212-001-a.pdf

page 14.

As to the OP, I think you have 2 problems. You need to connect the modem to the WAN port of your router. It will be colored differently than the other 4 ports. Also, if your router has an IP address of 192.168.100.1, it will conflict with the modem. You can access the router when its not plugged into the modem at that ip address, 192.168.100.1, and change the default IP. Change it to something like 192.168.1.1 .
 
The thompson modem is only a modem. And the Dlink is only a router.

In your browser go to 192.168.0.1

What do you see? This should be your routers default configuration and it has a wizard to connect to your modem

Yes it has like a router control panel login that i can go into using "admin"
 
Okay here is the update,

I reset my modem using a paper clip
Did the same to my router.
Power cycled both
Connected the modem to the wan on the route

Still no wireless internet
 
WIRELESS INTERNET IS WORKING

CASE CLOSED!

MUCH THANKS TO REDBALLS FOR TELLING ME HOW TO DO IT.

And thanks to everyone else who chipped in too!
 
I'm glad your issue is fixed, one thing I would recommend though is to take a sledgehammer to your router. I cringe when I see Dlink.

Linksys or Belkin is the way to go. (IMO)
 
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