where did you clear US customs? did you screen in Pearson ( which is a long way from the derry rd charter load) or did they accomodate in Indy? The price is not bad (for a chartered jet) , citation is about 2k an hour to run and they have about an 8k minimum to put it in the air when I checked.
You clear customs before you leave by sending your passport in so you go up to Derry and get right on plane 10 mins before you go. When you land in Indy customs comes out to you on the plane if needed.On the way back the pilot called in before landing and asked customs if they wanted to see us, they said no, but they would usually come out to the plane too. Phenom 100 is very cheap to operate compared to a citation. I know I could probably get the price down to 6 or 7 grand now that I found who actually owns the plane not just going thru a booking company.