Here's a response I got from one company. As for pets, sure they are just animals, but to be honest, I prefer them to people most times, so I'll do whatever I have to to make sure they have a good life. That's my responsibility as an owner and I understand that it's probably going to cost me but that's the least I can do for the companionship and joy they give me. I've spent thousands over the years on my pets, all of which were adopted or rescued and I don't regret a single thing.
Thank you for your e-mail. We would be happy to provide information on our plans.
Our deductibles are applied annually to the first claim(s) submitted in your policy year, whether the services claimed are related to an accident, illness, preventive care, dental treatment, etcetera. Once your deductible is satisfied, subsequent claims submitted for the remainder of the year will not be subject to your deductible. Your deductible will renew each year on your policy anniversary date.
In terms of ‘penalization’, are you referring to a claims risk management process? Our Claims Risk Management process involves a semi-annual review. The review considers the past two years of claiming history for all members. Should your claiming history be above the average of all policy holders, you may experience a co-insurance adjustment. Adjustments are completed in 10% increments to a maximum of 50%. This change, on average affects approximately 3% of all policy holders. Should the claiming history fall back within the average of all policy holders, the co-insurance would be adjusted positively. The maximum percentage of coverage is 80%.
As our company provides coverage for all accidents and all illnesses with limits that renew annually, we must employ some form of Claims Risk Management. Other insurance providers may adjust the deductible or premiums permanently as a result of claims history, while others will place limitations on coverage. By adjusting the co-insurance, we can manage the risk while maintaining comprehensive coverage at affordable rates. We found that this is the softest method of risk management, as the adjustment would only affect policy holders if claims are made, rather than on an monthly basis (as opposed to an increase in monthly premium, for example).
For more information, please feel free to the attached copies of our Policy Terms & Conditions, as well as our brochure. In order to open and view these files, you must have Adobe Acrobat Reader®. If you do not have this program, you can download Adobe Acrobat Reader® FREE by clicking on this link:
<<http://www.adobe.com/products/acrobat/readstep.html>>. If you are unable to connect from this link, just copy & paste into your web site Address line. A copy of this information is included with your Policy Documents.
It is certainly worth your consideration to enroll your pet in a pet health insurance plan today. With advances in veterinary medical care, the cost of treatment can run into thousands of dollars. It is good to know we will be there for you to share in the cost of treatment for your pet. Petsecure pet health insurance provides lifetime peace of mind at affordable premiums. You can be assured that your pet will receive the best medical care available if needed.
Key Petsecure Pet Health Insurance Policy Benefits
- Covers any illness or accident
- Lifetime coverage with annual renewable limits
- No age limits on enrolment. Enroll your cat before age 10 or your dog before 8 without any additional medical tests
- Premiums will not increase based on your pet's age
- One annual deductible
- Coverage of important extras
If you would like to discuss our plans further with one of our plan specialists, please advise as to a time when it would be best to reach you; we would be happy to arrange for an agent to contact you.
We look forward to hearing from you again soon!
For more information about us, our top claims, and pet health concerns, or to chat live online with a licensed representative, please visit our website at
www.petsecure.com.
Should you have any questions please advise, or contact our Customer Centre at 1-800-268-1169. The hours of operation are Monday to Thursday 7:00 a.m. to 10:00 p.m., Friday 7:00 a.m. to 8:00 p.m. and Saturday 8:00 a.m. to 7:00 p.m., Central Standard Time.
Sincerely,
Rachel Felbel
Customer Care Representative
Petsecure pet health insurance
200 - 1200 Portage Avenue, Winnipeg, MB R3G 0T5
Phone: Toll Free (800) 268-1169 Fax: Toll Free (866) 322-5246
Email:
info@petsecure.com
http://www.petsecure.com 
