Only chiming in cause this is a topic that is pretty "near and dear" to me as a trackday junkie and former Trackday Event Organizer
It is really nice to see that there are a lot more days, tracks and organizations available to ppl which IMO is awesome for the riders cause it gives them options, ie. when, where and who to ride with. This makes it a little more challenging for the organizers from a business perspective but that was never something that was concerning to me cause all types of competition is fun
On the flipside of that positive, after getting back into riding the track again after a bit of a layoff, I'd be lying if I didn't say that the quality/safety standards at some of the days I've been too was questionable at best. Just a for instance was/is the number of corner marshals or lack of corner marshals at some days was probably the most surprising! :shock: IMO, this is flat out scary. I'm not trying to put any organizers down cause I also know the challenges they deal with having been on that side of the "fence", so as such won't give specific "names". At the end of the day, my experience is that there are always going to be ppl with gripes (you can't seem to make everyone happy *L*) and to be fair, some of those "gripes" are 100% legit but ppl also have the option of simply deciding not to ride again with the organizers they're not happy with or worse don't feel safe with. By continuing to go to their days/events, I feel ppl are giving them a pass the green light to continue on as they are. Look, that's not a bad thing either but the point is that if patrons really wanted to invoke change, they totally have the ability to do so.
Someone earlier in the post asked if the specific "poor" organizers could be named but as I said above, I don't want to do that in this post. My/our philosophy with our trackday organization (and I imagine there aren't many left here that would've ridden with us) was always to do more, provide more and basically exceed ALL expectations from our customers/riders in all areas. It was an Event and we wanted all who attended, riders and guests, to leaving feeling like they experienced an awesome Event, were taken care of in all aspects and made to feel special because as customers they were. I can only hope that our efforts helped to improve the industry in some ways. With that said, what I will do is point out some of the organizers that I feel all should feel comfortable and confident in riding with from a customer service standpoint and more importantly, a safety standpoint. I have no stake in any of these organizations nor am I saying not to ride with others I don't mention, I just feel that these are the best out there right now :thumbup:
Pro6 Cycle
Racer5
T_SBK (Montreal based organizer)
PS. To the comment above about coffee...we ALWAYS provided free Timmies coffee for all at all our days
*shameless plug* #hotlapeventsforever
AJ