I have bought 3 bikes from there. My first bike was a NEW 2008 Suzuki C50, I got lucky on that one bike never gave a problem
My son bought a NEW 2009 Suzuki C50SE which had a tapping nose in the back cylinder and the PDI on it was crap . He took the bike in to get repaired 5 times and every time he picked up the bike they told him it was ready and repaired and it was not, the way my son gave them the bike is the same way he got it back.
Two weeks after I traded my bike in and bought a NEW 2008 Suzuki C90, and again the PDI on it was not done right not learning about what they did with my sons C50. Their main concern is to ush their sales out first before they repair, if they even know how to.
Now from day one my NEW 2008 Suzuki C90 idles really rough on cold start up and some time shuts down. I took the bike in twice and they told me the same thing. I would go there to pick up my bike, engines hot (it runs well when its hot) and bring it home and the next morning start it up same thing .
What are they doing there? what type of mechanics do they have?
Suzuki of Newmarket says that they sell so many bikes a year and that they have no time to repair bikes because they need to get all the bikes they sell out that's were the money is, not repairing them.
So think about buying or getting your bike repaired from them I had really good experience with Suzuki of Richmond Hill you bring you bike in for repair it gets done right the first time.
So before you go there to buy or get your bike repaired make sure you have read this all because you will be in a great surprise
If any one had any matters with them please let me know I will be Bathering all matters together and later sending it to Suzuki Canada