Long story short:
- The Missenden Flyer (TMF for short, a youtuber) buys a Royal Enfield Interceptor for around $9,500 (guestimate based on MSRP)
- Hires a dealership to do about $6,800 of customization to it
- Pays dealership the agreed upon amount
- Dealership does work, charges him an additional $8,200
- Dealership closes shop - reports of them ripping off others online
Long story long:
I made this video to share the story while at the same time informing motorcyclists of their rights that protect them from crooked shops and fly-by-night dealers.
In addition to my experience from working at a dealership as well as for some of the OEMs here, for this video I went researched:
- Canada's Consumer Protection Act
- UK's Consumer Rights Act and Consumer Credit Act
- USA's Unfair and Deceptive Acts and Practices Statutes
- Regional laws from Ontario, Illinois, and Texas
This video will apply to riders in Canada as well as the UK and USA
Take-aways:
- Always get a written estimate
- In most of North America, the final invoice cannot be more than 10% of the cost on the estimate
- In most of North America, you can set a maximum agreed upon price, anything more than that you do not need to pay
- Motorcycle parts and motorcycle service comes with a warranty even if a dealer/shop says it doesn't
- In Canada, labor on your motorcycle has a warranty for up to 5,000 km or 90 days, whichever comes first
There's a bunch more information in the video. I'm working on the article now but it might be a day or two because I'm sore from riding on snow-covered trails on my fat bike yesterday
Please have a look and don't get ripped off. If you have any questions just let me know!
Update, full story here: How Not To Get Scammed By A Motorcycle Shop
- The Missenden Flyer (TMF for short, a youtuber) buys a Royal Enfield Interceptor for around $9,500 (guestimate based on MSRP)
- Hires a dealership to do about $6,800 of customization to it
- Pays dealership the agreed upon amount
- Dealership does work, charges him an additional $8,200
- Dealership closes shop - reports of them ripping off others online
Long story long:
I made this video to share the story while at the same time informing motorcyclists of their rights that protect them from crooked shops and fly-by-night dealers.
In addition to my experience from working at a dealership as well as for some of the OEMs here, for this video I went researched:
- Canada's Consumer Protection Act
- UK's Consumer Rights Act and Consumer Credit Act
- USA's Unfair and Deceptive Acts and Practices Statutes
- Regional laws from Ontario, Illinois, and Texas
This video will apply to riders in Canada as well as the UK and USA
Take-aways:
- Always get a written estimate
- In most of North America, the final invoice cannot be more than 10% of the cost on the estimate
- In most of North America, you can set a maximum agreed upon price, anything more than that you do not need to pay
- Motorcycle parts and motorcycle service comes with a warranty even if a dealer/shop says it doesn't
- In Canada, labor on your motorcycle has a warranty for up to 5,000 km or 90 days, whichever comes first
There's a bunch more information in the video. I'm working on the article now but it might be a day or two because I'm sore from riding on snow-covered trails on my fat bike yesterday
Please have a look and don't get ripped off. If you have any questions just let me know!
Update, full story here: How Not To Get Scammed By A Motorcycle Shop
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