I'm not aware of any bike shop, except maybe Rosey Toes, where you can ride in for an oil change, wait, and then ride out an hour later, even with an appointment. The industry just is not focused on customer service. Appointment lead time can be a week, and then you are expected to leave your bike for a few days, and often, the promised finished date/time is not met and you have to wait a few more days.
Service delays aside, many shops do poor work, the techs are poorly trained and not knowledgeable on the bike they are working on. Lots of peole are dissatisfied with the work done and there is often little recourse.
Faced with all of this, many owners decide very early on to buy tools, shop manuals and learn to do things themselves, often as well and always for a fraction of the cost a dealer would charge. It sometimes takes us a bit longer, we often refer to bike specific forums where there can be a wealth of infomation and members willing to walk you through fairly complex repairs or maintenenace issues.
Service delays aside, many shops do poor work, the techs are poorly trained and not knowledgeable on the bike they are working on. Lots of peole are dissatisfied with the work done and there is often little recourse.
Faced with all of this, many owners decide very early on to buy tools, shop manuals and learn to do things themselves, often as well and always for a fraction of the cost a dealer would charge. It sometimes takes us a bit longer, we often refer to bike specific forums where there can be a wealth of infomation and members willing to walk you through fairly complex repairs or maintenenace issues.