Although true, if the helmet doesn't fit right (snug), then on impact the helmet will hit, then the head will hit the inside of the helmet (foam), which can cause a secondary impact (and/or a concussion). So long as the padding is snug enough the head and helmet 'move as one', then this shouldn't be an issue.
To The OP: It might help if you could get your GF to measure her head (largest circumference possible at eyebrow level and above) and post here/use that info to look at different manufacturer's websites. I used to have a link to a video of Jay Leno talking to Arai regarding helmets and sizing, but I no longer have it saved...Their stance largely was unless you go in with an actual measurement, you are shooting blind to some degree, as helmets do break-in and what fits now might not fit properly in a few weeks.
I measured and she's about 51cm, which is the lower end of the Shoei XXS sizing and would explain why it still had wobble to it (padding wear-in from people trying it on) and is probably a good indicator of what would happen to the fit if she wore it a few times. I have yet to hear back from Shoei regarding my question.
Arai does sell a helmet specifically made for riders with a smaller helmet size, the Arai Astro Light, but I can only seem to find it on UK websites.