First time buying a new motorcycle from a dealership.

[PacoT]

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Hi guys,

So it is my first time buying any new vehicle from a dealership. I've purchased a few cars and a couple of motorcycles, but they have been private sales in a different country.

I have some noob questions which I hope you can help me to answer.

Is it common to have a waiting period for the delivery after you have signed the purchase agreement?
The dealership told me they have the motorcycle in stock, but it will take them two weeks to have it inspected before I can take delivery.

Do the services need to be done in a brand's dealerships to keep the factory warranty?
The owner's handbook says, "The motorcycle must have been serviced as detailed in the manufacturers service maintenance schedule, at the intervals specified in the Triumph Owner’s Handbook and the service log completed accordingly." However, it is unclear to me.

Thanks

 

[bigpoppa]

Is it common to have a waiting period for the delivery after you have signed the purchase agreement?
The dealership told me they have the motorcycle in stock, but it will take them two weeks to have it inspected before I can take delivery.

usually yes, it usually doesnt take more than a week, they have to put fluids in, give it a once over.

Do the services need to be done in a brand's dealerships to keep the factory warranty?

Also yes.
Mostly people get the break in service done at the same place they bought the bike.

 

[Katatonic]

Does service NEED to be done at a dealer? No.
But if you do it yourself, keep the receipts for all parts and document very thoroughly. That way if there is a warranty issue you can back up that yes, the work was done as per the owners manual. If you can’t back that up, they can easily say “you can’t prove the work was done, warranty claim denied.”

 

[caje]

I have always just called the dealer and put the deposit down over the phone (usually need to give them a photo of a license and a credit card) and then come sign the papers/pick up the bike on the same day. Works well if the dealer is far. They usually have it ready within a week.

 

[TK4]

Does service NEED to be done at a dealer? No.
But if you do it yourself, keep the receipts for all parts and document very thoroughly. That way if there is a warranty issue you can back up that yes, the work was done as per the owners manual. If you can’t back that up, they can easily say “you can’t prove the work was done, warranty claim denied.”

Just don't do it wrong. I saw a Honda CBR250R on Friday where to owner 'did his own work'. It came in to the shop as a 'will not start'. Pulled the air box vent hose, about 250cc of oil came out. Popped the air filter, totally saturated. Drained the nice clean fresh oil, captured it and poured it back in with the bike vertical. That left about another 500cc in the drain pan. Buddy had done the oil change on the side stand and had overfilled to the tune of around an extra litre. Motor was hydraulic locked. Started just fine after that...

 

[PacoT]

usually yes, it usually doesnt take more than a week, they have to put fluids in, give it a once over.


Also yes.
Mostly people get the break in service done at the same place they bought the bike.

Thanks

Does service NEED to be done at a dealer? No.
But if you do it yourself, keep the receipts for all parts and document very thoroughly. That way if there is a warranty issue you can back up that yes, the work was done as per the owners manual. If you can’t back that up, they can easily say “you can’t prove the work was done, warranty claim denied.”

Got it. Thanks. If I do the service I will document it thoroughly.

I have always just called the dealer and put the deposit down over the phone (usually need to give them a photo of a license and a credit card) and then come sign the papers/pick up the bike on the same day. Works well if the dealer is far. They usually have it ready within a week.

I thought it was going to be like you are saying. I was even able to sign electronically the paperwork. Well, I need to wait a few more days until the bike is here.

Just don't do it wrong. I saw a Honda CBR250R on Friday where to owner 'did his own work'. It came in to the shop as a 'will not start'. Pulled the air box vent hose, about 250cc of oil came out. Popped the air filter, totally saturated. Drained the nice clean fresh oil, captured it and poured it back in with the bike vertical. That left about another 500cc in the drain pan. Buddy had done the oil change on the side stand and had overfilled to the tune of around an extra litre. Motor was hydraulic locked. Started just fine after that...

Oh doesn't sound nice. I know how to do the basic stuff, for more advanced things like valve clearance I will take it to the dealership for sure.

 

[veteq]

Take the bike to the dealer for the 1st service, why chance having a warranty claim denied to save a few $$$? Plus, many of the brands, including Triumph will have a service light on to remind you the service is due, only the dealer can reset it, you cannot do it through the dash options.

 

[Baggsy]

Put a deposit on a bike. Took a couple of days to get the cheque for the balance.
Went and picked up the bike. Since it's a 3-400 km trip, I did the first service at a local shop.

It would be weird to walk in with the exact amount of cash when you first see the bike.
If you order, the bike might still be in a crate and need to be assembled, or have accessories added.

 

[Sochi]

Hi guys,

So it is my first time buying any new vehicle from a dealership. I've purchased a few cars and a couple of motorcycles, but they have been private sales in a different country.

I have some noob questions which I hope you can help me to answer.

Is it common to have a waiting period for the delivery after you have signed the purchase agreement?
The dealership told me they have the motorcycle in stock, but it will take them two weeks to have it inspected before I can take delivery.

Do the services need to be done in a brand's dealerships to keep the factory warranty?
The owner's handbook says, "The motorcycle must have been serviced as detailed in the manufacturers service maintenance schedule, at the intervals specified in the Triumph Owner’s Handbook and the service log completed accordingly." However, it is unclear to me.

Thanks

What bike and dealership? Post up a pic when you have it.

 

[PacoT]

Take the bike to the dealer for the 1st service, why chance having a warranty claim denied to save a few $$$? Plus, many of the brands, including Triumph will have a service light on to remind you the service is due, only the dealer can reset it, you cannot do it through the dash options.

It didn't cross my mind the service light notification. At this point, I agree that taking it to an authorized dealer is better than risking to void the warranty.

What bike and dealership? Post up a pic when you have it.

Thriumph Tiger Sport 660 (quite a long name). Finally, I have it with me after three long weeks.

 

[bigpoppa]

It didn't cross my mind the service light notification. At this point, I agree that taking it to an authorized dealer is better than risking to void the warranty.


Thriumph Tiger Sport 660 (quite a long name). Finally, I have it with me after three long weeks.View attachment 56506

very nice, congrats!

 

[Sochi]

It didn't cross my mind the service light notification. At this point, I agree that taking it to an authorized dealer is better than risking to void the warranty.


Thriumph Tiger Sport 660 (quite a long name). Finally, I have it with me after three long weeks.View attachment 56506

Beauty, congrats! Well worth the wait, best looking bike in this segment IMO.
Come to Newmarket Bike Nights meet someday so I can check her out up close

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