Took a stab at the Home Depot curbside pickup. Placed the order around 8:30 ish. Was ready around 12 ish. Took about 45 mins to walk it out to me. They are quite busy. Oh and if you buy paint, make sure they know to shake it, doesn't see like they know this should be done.
Since that worked out pretty well might take on the plumbing stuff, if I can get all the connections that way, it could work out.
Shaking your paint will never happen. For one, you have no way of adding a 'note' to your online order to request it and very few are 'licensed' to operate the shaker. Second, they are running pretty much skeleton staff now and half of those are outside trying to stop people that think the store is open from entering and getting your order to you before the parking lot riot erupts. The rest are inside trying to pick an order a minute. Its not easy for a cashier to find/pick/stage 60 2x6x16 spruce and 1500 #8 3" square drive constructions screws after having to move 4 flat carts of drywall and mud out fo the way first. Or the tool rental guy trying to find that 98 cent 1/4" OD connector. All in 60 seconds. BTW, the ones outside are spending some of their time helping that customer load those 60 2x6x16 into his Camry. I sh*t you not.
Another BTW...its painfully obvious that people are taking advantage of the situation and ordering in quantities that they wouldnt be getting if they had to shop for themselves. 10 bags of gravel/sand/concrete...20 24x24 patio stones, sheds, bbqs, patio furniture, lumber, fencing etc etc. I guess its quicker to sit in your vehicle for bit while someone else finds it, loads, it brings it out and puts in your vehicle while you do nothing. It also takes two people to do those types of orders which takes someone away from an 'easier' order. Yes, its noticed how 'essential' it all is.
In case you are wondering why the plumbing person doesnt do the plumbing orders or the lumber person doesnt do the lumber order or the paint person does the paint orders, think about it. When you shop do you only get plumbing stuff? Or only lumber? No, you are getting something from all over the store.
Be patient...be polite...try to remember that most that are helping you are part timers that have to go in and find your stuff with very little idea of what they are looking for and push out a cart that weighs 500 lbs. The ones that are experienced with customers and products are inside putting it all together.
Lastly, all of your online receipts after pickup have a survey. Take the time to fill it out and give a FIVE for everything, if for no other reason then they did everything for you while you sat in comfort. Yes, it may take longer then you anticipate but it didnt cost you a cent or any effort. Notice or ask for the name of the person that brings it out to you and make sure they are mentioned in your survey answer. Its a little thing for you to do but will mean a lot to them.
Sorry for the rant. Its only been four days and its been hell. Dont see it getting any better.
