gav.man
Well-known member
I have been looking for my next bike for a few months. Wanted an R1 but after looking at insurance I decided the R6 was the way to go. I have been scouring Kijiji, Craigslist, you name it looking for the right bike and sure enough Cycle World had it. I should have read the GTA postings before I went.
I saw it and it was sweet. All stock except for aftermarket signal lights, full LED light kit and a slightly worn rear tire, under 10'km. The price was right. I dealt with JIM! Seemed nice enough but found that once the deal is done there your out of luck.
I scheduled a pickup date and called 3 days prior and asked if it would be ready. He asked if the service department had called, I said no.... He said when they call it's ready. No Call. I called the day of pickup because I had a good drive to get it. He said it wasnt ready, the mechanic was still looking at it, they had a month to get it ready!! He said to call back 1/2 hour before the shop closed?? I did and he said the work was done but still needed to be test driven. We were put on hold and we heard the mechanic tearing a strip off Jim for bringing the bike to him at the end of the day! I asked if I could get it on the Sunday, Jim said they dont release bikes on Sundays :confused1:... Monday rolled around, I called again, they said it still wasnt ready!!!!!!!! I sent a nasty email hoping the owner could help me, no reply.
Finally Monday afternoon it was ready. The sales guy (not Jim) said to me.. get this... " You can come buy but if I'm busy with a customer, you'll have to wait. I work on commission and cant afford to lose a customer." Dude, you are a piece of work. Nothing but attitude from these guys. I hopped in the car and had to wait about 1/2 hour when I got there and finally got the bike. While I was gearing up the service manager apologised for the hastle saying Jim dropped the ball. I was glad he came forward until I looked at the bike closer. I was ******! He removed all the led lights and kept them, Removed the custom signal lights and kept them, replaced the rear tire for the safety with a Shinko when a Power Pilot was only a few dollars more. The tank was banging when I rode it home. it was missing the tank hold down bolt and the tank side bolts were missing the bushing. So much for buying a bike from a dealer.
So.. I bought a bike. The staff was rude. They missed my pickup date by 3 days. They stole my custom hardware valued at $200. Gave me a low end tire. The bike was given to me with cosmetic problems and the manager doesn't read his email. To this date I never got an apology.
Sorry for the rant but buyers beware!
I saw it and it was sweet. All stock except for aftermarket signal lights, full LED light kit and a slightly worn rear tire, under 10'km. The price was right. I dealt with JIM! Seemed nice enough but found that once the deal is done there your out of luck.
I scheduled a pickup date and called 3 days prior and asked if it would be ready. He asked if the service department had called, I said no.... He said when they call it's ready. No Call. I called the day of pickup because I had a good drive to get it. He said it wasnt ready, the mechanic was still looking at it, they had a month to get it ready!! He said to call back 1/2 hour before the shop closed?? I did and he said the work was done but still needed to be test driven. We were put on hold and we heard the mechanic tearing a strip off Jim for bringing the bike to him at the end of the day! I asked if I could get it on the Sunday, Jim said they dont release bikes on Sundays :confused1:... Monday rolled around, I called again, they said it still wasnt ready!!!!!!!! I sent a nasty email hoping the owner could help me, no reply.
Finally Monday afternoon it was ready. The sales guy (not Jim) said to me.. get this... " You can come buy but if I'm busy with a customer, you'll have to wait. I work on commission and cant afford to lose a customer." Dude, you are a piece of work. Nothing but attitude from these guys. I hopped in the car and had to wait about 1/2 hour when I got there and finally got the bike. While I was gearing up the service manager apologised for the hastle saying Jim dropped the ball. I was glad he came forward until I looked at the bike closer. I was ******! He removed all the led lights and kept them, Removed the custom signal lights and kept them, replaced the rear tire for the safety with a Shinko when a Power Pilot was only a few dollars more. The tank was banging when I rode it home. it was missing the tank hold down bolt and the tank side bolts were missing the bushing. So much for buying a bike from a dealer.
So.. I bought a bike. The staff was rude. They missed my pickup date by 3 days. They stole my custom hardware valued at $200. Gave me a low end tire. The bike was given to me with cosmetic problems and the manager doesn't read his email. To this date I never got an apology.
Sorry for the rant but buyers beware!