+1 to take it to another location, each store is owned by someone different so they will have different return policies, and some will try allot harder than others to not accept returns, but i guarantee they wont pay for the repairs
Yup, I gave up on the Mastercraft torque wrenches after 2 of them failed with only occasional use. Switched to the digital torque adapter, no more overtorquing.
also maybe im missing something here but why would steering head bears cost $400? i bought a set for my old bike and cost $30. even with shop labour it shouldn't be 400
This one, which is junk:
http://www.canadiantire.ca/AST/brow...raft+3+8-in+Drive+Torque+Wrench.jsp?locale=en
how much for the digital one? i saw one awhile back it was like over $300 lol
Remember though if you left the tension on when you store it then it will fail.
Or just use a common sense (check the manual for the figure, anything under 15 ft/lb I am not even bothering take my cheap wrench out and use your common sense). People rely on torque wrenches nowadays like one cannot tighten a bolt without one. How did people manage back in a day??
Rant start: ...After realigning my forks, the torque wrench i bought (Mastercraft) from crappytire malfuctioned and didnt CLICK when i was tightening the giant bolt that holds the triple tree together. I realized it wasnt working as it should because it clicks a couple of times if you are over tightening it (It keeps clicking once past your torque settings when i used the smaller wrench on another bolt). I redid the the torque settings in increments and it clicked..but it was tooooo late..Went out for a test ride and went over a bump and heard BANGGGG and successive BANGS after every bump. I took it to Rob's place in streetsville and delivered the sad news that my bearings blew and would cost 400$...
The worst part was crappytire wouldnt give me a refund..like WTF?!? I want my bloody ****en money back. The mechanic came and told me it was working. Well if it worked it wouldn't have shattered my bearings (dumbass mechanic)..This arguement wouldnt have taken place if it worked...
Rant end..
Is there anything they I can do to get them pay for my repair or am i **** out of luck..
You were tightening your upper triple nut which lead your bearings in your neck to blow?
And dremel tools, Its been under a year and im on my third one. :/ The switches usually short out and i can't ever find one that fits.I wouldn't go that far. Most of my tools are Mastercraft. Sale prices can't be beat and they're good quality. It's just the the torque wrrenches aren't good.
There is a reason the snap-on truck stops at the Canadian Tire autobay... Next time take a look at what their mechanics are using and you will see most are not using the mastercraft stuff.
I am on my 6th one in 2 years. Almost stripped my oil plug when i relaised it didnt" click" I would love a full refund it isd the lifetime warranty one but have zero faith in the wrench now and use my old dial one ... at least it works grrrrr To the op let me know if thwey give u a full refund as that is the course of action i will take as well.