waited a few weeks to post about J&R as the experience was...mixed
booked an appointment early May for 20K service and TS/repair the non-functioning rear preload - end of June
pre-paid for the parts for the service - no one except AF1 has parts in stock for a Capo 1200
5:30 PM, evening before the appointment, they leave me a voicemail that the parts are not in
best to cancel and re-book the appointment
as I had built a 9 day tour with a 2 day stop in Wasaga around this, I was not impressed
dropped the bike off anyway with instructions to do an oil change and dig into the ADD problem
would have to come back for the valve set
picked it up 2 days later, oil change done, one hour spent on the ADD sys
sizable bill, and an estimate for the suspension repair, $2K for parts and labour unknown
again, not impressed, riding with a passenger or a lot of gear is not safely possible with no way to set the preload
got talking to 2 Wheel, ended up dealing the Capo in on the V85TT
trade appraisal indicated the preload motor had indeed failed - so J&R got that right
they taxed me a bit for that, but the deal was still quite fair
the $$ I didn't spend on the big service offset the cost to repair susp sys
called J&R and cancelled the 20K service on the Capo
they gave me 100% credit on the ordered parts, even though some had arrived
not sure they are really familiar with the Aprilia brand - and no one is good with the Capo 1200
communications could have been better, but in the end they were also fair with me
and I'm relieved that bike is out of my sight, lovely to ride, but a PITA
of all the documented faults with the Capo 1200, that bike had every one of them