This exact same Bull-**** happened to me, In 2013, i was a new rider about 18-19yr old trying to find my first bike which was a ninja 250r, I went to Kahuna Powersports and found a bike i liked. I talked to the sales rep and i told him this would be my first bike and i wanted to finance it. I asked him if it was possible to finance a bike without having it insured (i didn't want to insure it yet because it was winter) and my decision for buying the bike is based on if i can finance it without insuring it. I was young at the time and it was my first vehicle purchase so i didn't know that new vehicles had to be insured if you gonna finance. The sales rep told me that he need a $500 deposit so he can make a bill of sale so that he could find out if it was possible to finance without insurance. I asked him a very simple question, if it does not get financed will i get my $500 refund back. he says yes i will get the refund back. Being dumb, i trusted him and i gave him a $500 cash deposit that i worked at fast food restaurants to make on the faith that he would refund me because he gave me a verbal confirmation that it was refundable. Well it turned out that it is impossible to finance without insuring the bike, I felt that the sales rep knew this info and hid it from me since i was new. anyways he refused to refund me the money and gave me the same threat, i would lose the $500 deposit + any difference they lose and he showed my the back of the bill of sale with all those Bull-**** lines that he failed to show me when i was signing it. The bike was about $4900 including everything, i really didnt want to lose my deposit so i was forced to borrow money of my parents to buy the bike with cash. He didn't even let me talk to the owner, he said that he was "out of the country" and that the delivery date was coming and i would lose my deposit. The worst part of the whole ordeal was that he told me he would deliver the bike to my house for free when i met him(i was a new rider, not confident enough to ride alone yet), He made me pay him $70 to deliver the bike which he did on the back of his pick up truck. I was so disgusted of that place. I left a really bad review to Kawasaki (there after sale survey the company does). a couple months later Kahuna Powersports shut down, I'm so happy they Shut Down, Karma's a *****.
Sorry for the swearing.
Lessons Learned:
1. Never Trust a Stealership
2. Have them write down everything they agree to on the bill of sale
3. Never leave a Deposit