I try not to hold the fact that Rogers sent me a letter stating that my area was "no longer supported for Roger@Home" (might have been Rogers Wave at the time) rather than just replacing my obviously defective cable modem, on his watch, against him. Fortunately it got 'hit by lightning' and had to be replaced, which solved my problem.
The thing about John is that he is just a super nice guy, like the nice old uncle in a feuding family that tries to get along with everyone. Unfortunately he doesn't really achieve much. I'm sure he has done stuff since talking office but I just can't think of an example right now.
I can't really throw any stones though. We had Gavin before he just upped and buggered off, but he is the new Jack Kennedy after all