Boeing planes keep crashing

All signs point to Boeing completely ignoring quality. There apparently isn't a record of the door plug being removed that was never reinstalled properly. Boeing put out a sound clip accepting responsibility but they have no record of ever removing the plug? Even a cursory glance at their protocols and they are shockingly deficient. If you "remove" the door plug, it needs to be inspected after reinstall. If you "open" the door plug, no inspection is required. Guess what the difference is between those two operations in practice? Nothing. Boeing fought to make sure door plugs were not "removed", they were only "opened" to avoid a life-safety critical inspection.

EDIT:
FAA reviewed 89 aspects of production and Boeing failed 33 of them. Not surprising given what we know but still appalling.


Shouldn’t the first step in the hiring process be asking if the applicant knows parts shouldn’t fall off airplanes.

Second question: Do they know how gravity works?

If they need a refresher course they’re in the wrong job.
 
Shouldn’t the first step in the hiring process be asking if the applicant knows parts shouldn’t fall off airplanes.

Second question: Do they know how gravity works?

If they need a refresher course they’re in the wrong job.
It sounds like upper management is going with they had policies in place that employees didn't follow. Given the complete collapse of that system at so many levels, I suspect the real push from above was speed production as fast as possible and ignore the paperwork.
 
As defense company, entirely true. How many planeloads of people do you have to kill before your passenger plane business evaporates? Clearly much more than two but they are trying hard to increase that number.

As I understand it they have been continually trying to compete with Airbus, a European company. These “deficiencies” could be directly related to that which probably means you can draw a line directly to senior management.

If that’s not the reason then it’s just general sloppiness. Either of these isn’t good.
 
It sounds like upper management is going with they had policies in place that employees didn't follow. Given the complete collapse of that system at so many levels, I suspect the real push from above was speed production as fast as possible and ignore the paperwork.
I wonder about the depth of understanding between the CEO, shop floor and all the middle management.

CEO says "Get production up. I don't care how."

When the wings fall off because they used a cheaper duct tape to hold them on the CEO says "I didn't mean that"

Where in the chain of command did the decision to use cheaper duct tape evolve?

I was working on the order desk for a window company when they got hit with a loss due to a contractor going belly up. The CEO issued a ten point edict to prevent a recurrence. It outlined the procedure of basically collecting the corporate DNA of any new account.

Then I got a request for a sample from a company new to us and followed the 10 points. The buyer seemed to be amused by the numerous points but complied.

When the paperwork crossed the CEO's desk I was put on the carpet for putting this huge company (possibly Tridel) though the ringer. I mentioned point 10, that the instructions were not subject to interpretation.

I was told I should have used my discretion.
 
Back
Top Bottom