Basically he went in to trade his C50T, (800cc) to upgrade to a Triumph Rocket, (2294cc). He got on the Triumph started her up moved about 3 feet and dropped the bike. GP originally was going to charge him parts etc minus 10 percent. He felt this was unfair as it was "their bike"
They then took 25 percent off the cost. He went to other dealers whose salesmen told him GP had insurance and they shouldn't be charging him for the damage at all and although he had bought his C50T there, he would not be going back. He has 18 months riding experience.