Thanks all for the input, have a better sense of what this site is about. I'll see if Aliexpress has a similar item at a reasonable cost. If not I might try to purchase from Alibaba to understand the process better.
I seem to only get email from AliE on a daily basis.Whatever you buy you’ll be inundated with e-mails afterwards with “Dear friend, we are blow mould special company for all your needs“ or similar.
As mentioned earlier, Aliexpress is the consumer version. Lots of knock off stuff. Shipping times is hit or miss. Pre-covid and trade wars, I've gotten something in 3 weeks, and I've gotten something in 3 months. I've only ordered keytags from there recently and they arrived in 2 months. Great for cheap, disposable stuff. Alibaba is more for bulk purchases.Thanks all for the input, have a better sense of what this site is about. I'll see if Aliexpress has a similar item at a reasonable cost. If not I might try to purchase from Alibaba to understand the process better.
I guess it pays to be a "perfectionist" !Also, I must add.
I bought an aluminum radiator guard for my DL1050 from AliE. It arrived in the time frame they said it would. However it was slightly bent.
I filed a complaint and sent pictures. The response was something to the tune of.
"The slight bend can be bent back, but if you are such a perfectionist, you can send the item back."
I figured I wasn't going to send it back. Next thing I know, they refunded my the total purchase price. Approx. $48 CAD
I was pleasantly surprised.
Just like Amazon, claims are paid out by aliexpress and passed on to the sellers. Its easy to get a refund cause its their reputation, not the seller's reputation.Also, I must add.
I bought an aluminum radiator guard for my DL1050 from AliE. It arrived in the time frame they said it would. However it was slightly bent.
I filed a complaint and sent pictures. The response was something to the tune of.
"The slight bend can be bent back, but if you are such a perfectionist, you can send the item back."
I figured I wasn't going to send it back. Next thing I know, they refunded my the total purchase price. Approx. $48 CAD
I was pleasantly surprised.
In this case yes, but sometimes it bites me in the arse. real hard...I guess it pays to be a "perfectionist" !
I have also seen this with products from regular brick & mortar retailers.Just like Amazon, claims are paid out by aliexpress and passed on to the sellers. Its easy to get a refund cause its their reputation, not the seller's reputation.
Aliexpress is a little more aggressive with buyers if you have multiple claims. A few years back I bought a ton of Christmas stocking stuffer trinkets. They used to have a 90 day delivery guarantee, about 15 of the 50 items I ordered in August didn't arrive for Christmas. I filed claims on them, got the first 5 refunded, then I got a message that I was being blocked for claims abuse. No refunds, and no more ordering.Just like Amazon, claims are paid out by aliexpress and passed on to the sellers. Its easy to get a refund cause its their reputation, not the seller's reputation.