no..when people are coming in and trying on product and then buying online that's how the business suffers. Who exactly was greedy and mismanaged with their store? Mcbrides,cycle world, parker brothers, brampton cycle? Etc etc etc.
Yoiu think its greed ibecause a shop wants to make money on the business they have but you want it for free because you think it's over priced.
I went to Royal in Guelph yesterday, took them 10 min to give me a price on a tire (parts guy was polite though). There was no lineup. While looking at MX boots and trying them on for half an hour, not one single employee approached to me to help or ask a question. Youtube videos and online forums it is.
Same thing with Riders Choice. I was there for 15 min to ask about filter and tire price. Majority of the time was simply ignored, then even worse, the dude behind the counter walked away without even glancing at me to deal with another customer who just walked in. I was about to leave but another guy came out from the shop and helped me.
Today went to Yamaha in Oakville, they had one pair of MX boots on display, no one greeted me, no one asked anything.
As for Parker Brothers - my experience with them sucked. Never ordered the part I placed an order for. Lied about it. Then told me it's gonna be another 2 weeks or so. I ordered online myself for less. Are you surprised?
Or remember ENVY in Mississauga? Nobody gave a flip about customers there. Seemed like a social gathering for store employees. Nobody knew anything, nobody cared to know or check.
I am happy they went out of business. Deserved it.
I sell car tires for a living, they are also sold online so it's not an excuse. I know exactly what people want when they come in to the store. And that is good prices, good service, good selection. Nobody said about anything for free or not understanding that businesses need to make money. You just made those up.
In fact I plan to purchase my next tire from Burlington Cycle because their price is exactly the same as online and I'd rather give them my money.
However, if you personally enjoy being taken advantage off then go ahead.
As for those owners stuck in time - you don't fight the market, you adapt.