At the end of last season I was in an accident, https://gfycat.com/ThunderousDisgustingJohndory. It happened on November 4th and by the times I had the guy come out and take pictures of the damages and do his thing it was November 13.
I brought it to GP on the 14th and was told it would take 2-3 weeks depending if parts were on back order or not.
December 12th phone to see whats going on and was told the parts wouldnt be in until the new year.
January 25th phone again to see whats going on, says he cant check right now because the system is down and he will call me back, phones back saying the parts are in and it should be done anytime between Jan 28- Feb 2.
Feb 5th- still not done
Feb 19th phone them again, told the fairings didnt come with decals and now they have to order them. Big surprise those are on back order and will take 2-3 weeks.
Feb 29th they actually CALL ME for a change and say the decals will be in 1-2 days and they will do it asap.
March 7th its back to normal, i have to phone to see whats going on. The parts havent arrived yet
March 8th phone in again and told it will be done tomorrow
March 11th first call wasnt answered and second call was. Told they forgot a decal and they have to order it, its on back order as usual. Says he will phone up the insurance and see if they can release the bike to me without it and call me back. Never calls me back.
March 12th phone to see what happened and was told the guy I talked to doesnt work weekends and to call back on monday.
March 14th Phone to see if it can be realesed, told it could have been on friday but he forgot to call
March 14th Pick it up to find out it was stored out side all day from the time i dropped it off until pickup. Its covered in all kinds of ****. was only brough inside through the nights. Battery was also ****ed but they gave me a new one for free.
MAY 28th the last decal has arrived. It has 2 folds in it... and he wont put it on for me unless i book an appointment for it. I take it to do myself but first I leave it under some books to hopefully fix the creases.
June 5th Decal still looks ****ed.
Pictures of the bike in all its rained on **** covered glory http://imgur.com/a/9h6PV
Pictures of the folds in the decal http://imgur.com/a/yOQJk, they are abit hard to see with it being black and not being able to get the light right on it.
Overall I wont be bringing them anything ever again or even buying gear from the store. This is ****ed.
I brought it to GP on the 14th and was told it would take 2-3 weeks depending if parts were on back order or not.
December 12th phone to see whats going on and was told the parts wouldnt be in until the new year.
January 25th phone again to see whats going on, says he cant check right now because the system is down and he will call me back, phones back saying the parts are in and it should be done anytime between Jan 28- Feb 2.
Feb 5th- still not done
Feb 19th phone them again, told the fairings didnt come with decals and now they have to order them. Big surprise those are on back order and will take 2-3 weeks.
Feb 29th they actually CALL ME for a change and say the decals will be in 1-2 days and they will do it asap.
March 7th its back to normal, i have to phone to see whats going on. The parts havent arrived yet
March 8th phone in again and told it will be done tomorrow
March 11th first call wasnt answered and second call was. Told they forgot a decal and they have to order it, its on back order as usual. Says he will phone up the insurance and see if they can release the bike to me without it and call me back. Never calls me back.
March 12th phone to see what happened and was told the guy I talked to doesnt work weekends and to call back on monday.
March 14th Phone to see if it can be realesed, told it could have been on friday but he forgot to call
March 14th Pick it up to find out it was stored out side all day from the time i dropped it off until pickup. Its covered in all kinds of ****. was only brough inside through the nights. Battery was also ****ed but they gave me a new one for free.
MAY 28th the last decal has arrived. It has 2 folds in it... and he wont put it on for me unless i book an appointment for it. I take it to do myself but first I leave it under some books to hopefully fix the creases.
June 5th Decal still looks ****ed.
Pictures of the bike in all its rained on **** covered glory http://imgur.com/a/9h6PV
Pictures of the folds in the decal http://imgur.com/a/yOQJk, they are abit hard to see with it being black and not being able to get the light right on it.
Overall I wont be bringing them anything ever again or even buying gear from the store. This is ****ed.